Solution Engineer
About The Position
The Solution Engineer is a strategic partner to support our customers and sales teams throughout the sales process by solving a broad set of technical and business activities. This role extends beyond pre-sales into post-sales enablement, ensuring successful deployment, adoption, and long-term value realization for enterprise customers. Working closely with the sales team, this role is pivotal to shaping our customer onboarding process. This role focuses on aligning technical product capabilities, consulting on all technical aspects, supporting clients through deployments, to help drive measurable value for the customer.
Requirements
- Bachelor's or master's degree in relevant field (i.e. Computer Science, Information Technology, Software Engineering)
- 2- 6 years of experience in Solution Consulting, Sales Engineering, Product specialist supporting sales in SaaS or similar roles, with stakeholder management experience.
- Computer Science or Information Systems background, including XML, security, and deployment across Windows (Intune/SCCM/GPO) and macOS (JAMF/plist)
- Skilled at developing captivating PowerPoint presentations.
- Confident, polished communicator capable of simplifying complex concepts for both technical and non-technical audiences during technical customer demos and deployments.
- Consultative and curious mindset in approach to problem-solving. Ability to identify, analyze, and resolve issues effectively.
- Strong sales mindset with the ability to effectively communicate and demonstrate the product’s value to customers Ability to be proactive and forward thinking to anticipate customer needs
Nice To Haves
- Technical exposure to VBA, python, and API
Responsibilities
- Develop and present technical materials that detail think-cell’s solution, deployment, and integration for clients.
- Lead technical discovery and solution design, through deployment, adoption, and optimization, including scalable rollout strategies.
- Lead deployment discussions with IT stakeholders, including architecture design, security alignment, and scalable rollout strategies across Windows and macOS environments
- Manage inquiries related to data security for a Software as a Service product
- Adjust XML Style Files to reflect customer PowerPoint design guidelines
- Generate product presentations and provide tailored demonstrations of the product to customers, drawing on extensive think-cell product feature expertise.
- Educate and assist sales teams, working in tandem with product management and sales enablement.
Benefits
- think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
