Solution Engineer

Notable • Boston, MA

1d • Hybrid

About The Position

Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff.
We are on a mission to improve the lives of patients, staff, and clinicians - to improve healthcare for humanity. This isn't just a lofty goal - it's something we're achieving every single day. When you join Notable, you become part of a force actively transforming healthcare. Our aim to impact 100 million patients isn't just a number; it's a commitment to creating meaningful change on a massive scale.
Therefore, our culture is purposeful in pursuit of this mission. We believe our culture gives each person the opportunity to do the best work of their lives, work with the best teammates, and have fun achieving great things together.
Role Summary:
We are seeking a dynamic and customer-facing Solutions Engineer to join our go-to-market team. As a Solutions Engineer at Notable, you will play a critical role in driving new business by helping healthcare organizations understand and adopt our AI platform.
This role is focused on translating customer needs into clear, compelling solutions using Notable’s existing platform capabilities. You’ll partner closely with Sales and Delivery to lead discovery, deliver impactful demos, and position how our technology solves complex operational challenges across healthcare systems.
You’ll combine strong communication skills with technical fluency to guide customers through what’s possible, leveraging reusable assets and proven workflows rather than building from scratch. This is a highly visible role with direct impact on revenue and how Notable’s platform is brought to market.

Requirements

• 3–5+ years in Solutions Engineering, Sales Engineering, or a similar customer-facing technical role in SaaS/PaaS
• Strong experience leading discovery and delivering demos in a presales environment
• Ability to translate complex customer workflows into clear, structured solution narratives
• Excellent communication and presentation skills, with comfort engaging executive stakeholders
• Familiarity with healthcare systems (e.g., Epic, Oracle Health/Cerner) and concepts like HL7 and FHIR
• Strong critical thinking skills and the ability to map customer needs to platform capabilities
• Ability to manage multiple deals and priorities in a fast-paced environment
• Willingness to travel ~50% as needed for customer engagements and company events

Nice To Haves

• Experience with workflow or automation tools (e.g., Flow Builder, Zapier, or similar platforms)
• Background in healthcare technology, digital health, or clinical/operational environments
• Experience building or improving demo assets, playbooks, or reusable presales frameworks
• Exposure to AI-driven products or automation platforms

Responsibilities

• Lead discovery conversations with prospects, uncovering workflows, pain points, and opportunities for automation
• Translate customer needs into clear solution narratives aligned to Notable’s existing platform capabilities
• Deliver compelling, tailored demos that resonate with both technical and executive audiences
• Position Notable’s strengths and differentiators, focusing on how our platform can solve real-world healthcare challenges
• Partner closely with Sales to progress deals, supporting technical validation and customer confidence
• Collaborate with Delivery and Product to ensure proposed solutions are feasible and aligned with how the platform is implemented
• Develop deep fluency in Notable’s platform, core workflows, and reusable assets
• Leverage and continuously refine demo environments, playbooks, and solution frameworks to improve consistency and scalability
• Contribute to evolving how we package and present solutions, focusing on repeatability over one-off builds
• Support the creation and improvement of internal and customer-facing materials that highlight platform capabilities
• Provide structured feedback to Product and Engineering on customer needs, gaps, and emerging use cases
• Work across Sales, Delivery, Product, and Marketing to ensure alignment on solution positioning
• Participate in group technical discussions and evaluations, helping stress-test and refine solution approaches
• Contribute to a culture of shared learning by collaborating with peers and elevating team-wide best practices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed