Solution Engineer III

Agility RoboticsPittsburgh, PA
2d

About The Position

As a Solutions Engineer, you’ll be a technical leader in deploying and scaling our robotic systems across varied customer environments. You’ll architect end-to-end solutions, deeply collaborate with customers, and work with internal teams to drive both deployment success and long-term product improvements. You will own integration from API to hardware, mentor teammates, and influence the future of our robotic platform through direct field experience and technical leadership.

Requirements

  • BS/MS in Robotics, Computer Science, or a related technical field (or equivalent hands-on experience)
  • 4+ years of experience deploying robotics or automation systems in real-world environments
  • Deep expertise in Linux, Python, networking, and hardware/software system interfacing
  • Proven track record solving hard technical problems at the intersection of robotics and customer needs
  • Strong communication and leadership skills; able to drive alignment across engineering, product, and external stakeholders
  • Passion for building scalable systems and driving real product improvements from field experience
  • Comfortable owning complex projects independently and mentoring others
  • Willing and able to travel up to 50% of the time

Nice To Haves

  • Led pilots or customer-focused technical programs in robotics or automation
  • Familiarity with ROS, safety standards, electromechanical systems, or industrial networks
  • Advanced programming skills (C++, TypeScript, Kotlin, etc.)
  • Experience contributing to SDKs, developer tools, or integration frameworks
  • Built reusable deployment tooling or scalable field support systems

Responsibilities

  • Architect and execute complex integrations across robotic systems, customer APIs, sensors, and software
  • Lead on-site commissioning, field testing, and iterative problem-solving with minimal supervision
  • Serve as a subject matter expert (SME) on product capabilities, APIs, and behavior across internal and customer teams
  • Develop custom tools, scripts, or software modules to extend robotic functionality for specific applications
  • Identify root causes of systemic issues and partner with engineering for long-term resolution
  • Guide and support go-to-market efforts for new features and early deployments, including field validation
  • Collaborate directly with customers to scope technical requirements and adapt site conditions for robotic success
  • Partner with Product and Systems Engineering to provide field-based feedback that shapes our roadmap
  • Deliver training and documentation to both internal teams and external customers
  • Integrate external devices into Agility’s software systems including customer equipment, scanners and sensors
  • Mentor junior team members, driving process improvements and integration best practices
  • Travel ~20-50% to evaluate and support customer deployments, pilots, and field testing initiatives

Benefits

  • 401(k) Plan: Includes a 6% company match.
  • Equity: Company stock options.
  • Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
  • Benefit Start Date: Eligible for benefits on your first day of employment.
  • Well-Being Support: Employee Assistance Program (EAP).
  • Time Off: Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown. Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually.
  • On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
  • Parental Leave: Generous paid parental leave programs.
  • Work Environment: A culture that supports flexible work arrangements.
  • Growth Opportunities: Professional development and tuition reimbursement programs.
  • Relocation Assistance: Provided for eligible roles.
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