Solution Development Architect - ServiceNow

Cognizant • Riverton, UT

2d • Hybrid

About The Position

We are seeking a highly skilled Solution Development Architect (SDA) with 13 to 15 years of experience to join our team. The ideal candidate will have expertise in Service Now and will work in a hybrid model with day shifts. This role requires who can effectively communicate and collaborate with CP CRMs AE and EDLs.

Requirements

• In-depth knowledge of a technology function or platform and industry.
• Strong understanding of software architecture design patterns principles.
• Excellent problem-solving skills with ability to analyze complex technical problems and develop creative scalable secure solutions.
• Demonstrated collaboration and teamwork skills with ability to work with cross-functional teams and communicate technical concepts to nontechnical stakeholders.
• Understanding of consultative selling and front-ending non transformative small deals (less than $1M TCV) alongside CPs & CRMs in the absence of SLS.
• B.E B.Tech M.E M.Tech MCA or any other engineering degree in Computer Science or IT related field.
• 7+ years' experience designing and implementing complex technical solutions for large enterprises with demonstrated impact
• Knowledge of specific technology function platform and industry
• Certified Implementation Specialist - ServiceNow
• ITIL Foundation Certification

Responsibilities

• Collaborate with the CP CRMs AE and EDLs for renewals to develop a differentiated winnable and deliverable solution that underpins the client value proposition and business case using in depth knowledge of a technology function or platform.
• Define overall solution architecture including scope risks cost to serve level of automation and our ability to deliver to respond to opportunities within their area of specialization.
• Partner with GSA to stitch together different parts of the portfolio when developing solutions that include multiple practices.
• Leverage technical and delivery knowledge to provide inputs on the business side and other practical aspects of proposals.
• Contribute to kick off of the delivery of the solution once the deal is converted and continue to provide guidance until client delivery commences ensuring that solutions are delivered at the highest quality standards.
• Maintain and manage technical documentation and ensure that all solutions are well documented and easily maintained.
• Operating Model & Deployment Rules Deployed to all deals except staff augmentation opportunities getting involved primarily post Stage 2 in deal pursuits.
• Responsible for front ending non transformative and small deals (less than $1M TCV) alongside CPs & CRMs when SLS is not deployed.
• Primarily offshore (less than 25%25 onsite).
• Rating based performance management driven by the following factors TCV won TCV solutioned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees