Solution Demonstration Specialist

Motorola Solutions • Plantation, FL

48d • $75,000 - $100,000

About The Position

This is a customer facing position that relies on solid presentation skills, experience with a wide variety of audiences and a deep knowledge of various public safety agencies. Working with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude. Public Safety industry experience is expected, with specific emphasis on on our ecosystem platform including Call Handling, Agency Alerting, Astro/APX, PremierOne Computer-Aided Dispatch, PremierOne Records Management, Field-Based Reporting, Jail Management software, and/or our analytical/situational awareness applications as either a customer or vendor. The Solution Demonstration Consultant will be responsible for but not limited to the following:

Requirements

• High School Diploma or equivalent
• Must be willing to travel up to 75%
• Seeking 4+ years of experience working in the Public Safety Industry
• Seeking 2+ years of technical product user experience or support experience
• Must conduct demonstrations with enthusiasm and energy
• Ability to travel frequently
• Ability to lift up to 50 pounds
• This position is subject to working in high security areas governed by the US Department of Justice's Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
• Must be able to obtain background clearance as required by government customer

Nice To Haves

• Prior experience in law enforcement or other public safety disciplines, Instructional Technology, or Business Administration preferred; Graduate of law enforcement training academy preferred
• Specific experience with Motorola software products preferred (PremierOne, Flex and/or Command Central)
• Prior experience as a law enforcement or public safety officer preferred
• Experience with and an in-depth working knowledge of public safety software including records management software preferred

Responsibilities

• Conducting software product demonstrations for potential and existing customers
• Providing technical assistance to sales personnel in performing product demonstrations and in answering existing prospective customer questions
• Providing technical product advice and demonstration support during pre-sales discussions
• Assisting sales personnel in solving complex sales support problems surrounding product capabilities and functions
• Must present demonstration with energy and enthusiasm
• Evaluating personal effectiveness of product demonstrations
• Following defined product demonstration policies and procedures and makes recommendations for improving these policies and procedures
• Maintaining required level of technical expertise by performing product demonstrations and answering customer questions regarding functions and features
• Providing customers and sales representatives with technical advise on pre-sales product demonstrations
• Providing post-sale consulting support for the operating software products

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees