Solution Center Analyst
About The Position
Responsibilities include troubleshooting and repairing service calls from internal and external end users of Station Casinos applications. Responsibilities also include installing new systems, facilitating training and administrating accounts and devices of the systems. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. Responsible for repair and administration of our systems. Provide hardware and software support to end-users. Assist in the implementation of new systems. Support new users in logging on and using the equipment. Communicate daily needs and requirements to department Manager or Director. Help support technicians and end users in troubleshooting and problem diagnosis. Interact with Team Members in a positive and friendly manner. Other job related duties as assigned.
Responsibilities
- Troubleshooting and repairing service calls from internal and external end users
- Installing new systems
- Facilitating training
- Administrating accounts and devices of the systems
- Performing responsibilities in accordance with Company standards, policies, and procedures
- Repair and administration of systems
- Providing hardware and software support to end-users
- Assisting in the implementation of new systems
- Supporting new users in logging on and using the equipment
- Communicating daily needs and requirements to department Manager or Director
- Supporting technicians and end users in troubleshooting and problem diagnosis
- Interacting with Team Members in a positive and friendly manner
- Other job related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
