Solution Architect (Remote, Eastern or Central Time Zone)

M-Files

23h • Remote

About The Position

As a Solution Architect, you are a key member of the Consulting Services team and play an important role in delivering successful customer implementations. You serve as a Solution Expert in M-Files software and systems integration, working directly with customers and project teams to design and implement solutions that meet business requirements.
In this role, you will lead solution design on standard customer projects, collaborate closely with consultants and project managers, and contribute to high-quality, scalable deployments.

Requirements

• Demonstrated experience in solution architecture, systems implementation, or technical consulting.
• Bachelor's degree in computer science, Information Systems, or related field (or equivalent work experience).
• Experience working directly with customers in technical or consulting roles.
• Solid understanding of:
• Enterprise IT environments
• Databases and system integrations
• Application of architecture concepts
• Strong communication and stakeholder collaboration skills.
• Able to manage multiple concurrent project responsibilities.
• Comfortable producing technical documentation.
• Solution-oriented mindset with strong problem-solving skills.

Nice To Haves

• Experience with M-Files or similar document/content management platforms.
• Exposure to cloud platforms such as Azure.
• Basic programming or scripting experience.
• Experience with technical diagrams or architecture models.

Responsibilities

• Design and implement M-Files solutions for customer projects.
• Lead solution design for assigned engagements, with guidance on complex or high-risk scenarios.
• Translate business requirements into technical solution designs.
• Contribute to solution documentation and design artifacts.
• Support testing, validation, and deployment activities.
• Ensure delivered solutions meet agreed functional and technical requirements.
• Work closely with customers, consultants, and project managers.
• Participate in requirements gathering and technical discovery.
• Coordinate technical execution with consulting teams.
• Escalate complex technical issues when appropriate.
• Support change requests and configuration updates.
• Design and validate integration with external systems and data sources.
• Work with: On-prem and cloud environments Databases and authentication systems APIs and application integrations
• Apply and follow established implementation best practices.
• Share learnings and contribute to team knowledge.
• Continuously deepen expertise in M-Files and related technologies.

Benefits

• 10 paid holidays annually
• Unlimited PTO
• Matching 401K Plan (25% of employees' contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Dental insurance
• Vision insurance
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees