Solution Architect, ServiceNow

KPMG • Saint Louis, MO

83d • $139,000 - $297,000 • Hybrid

About The Position

KPMG is currently seeking a Solution Architect, ServiceNow to join our Digital Nexus technology organization. This is a hybrid work opportunity. Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

Requirements

• Minimum seven years of recent experience in solution architecture, with a focus on ServiceNow including extensive experience in two or more ServiceNow modules (LSD, WSD, ITAM/ITOM, HRSC, IRM, CSM and more)
• Bachelor's degree from an accredited college or university in computer science, information technology, or a related field is preferred; ServiceNow CAD (Certified Application Developer) and one or more CIS (Certified Implementation Specialist) certs required and CTA (Certified Technical Architect) or CMA (Certified Master Architect) strongly preferred
• Experience in supporting business solutions hosted on ServiceNow from a developer or administrator perspective, inclusive of the challenges associated with upgrades, integrations, and operational support
• Strong understanding of practical application of ServiceNow as it relates to industry solutions, as well as an understanding of the interconnectedness between modules and core data
• Proven familiarity with ServiceNow and other technology platforms commonly used to service core business functions
• Excellent communication and collaboration skills, with the ability to work effectively with clients and cross-functional teams
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

Responsibilities

• Collaborate with clients to understand their needs and develop solutions that meet their requirements within the ServiceNow framework or partner with Enterprise Architecture to suggest alternative platforms
• Design and implement solutions that are scalable, flexible, and easy to maintain to include leading proofs of concept for new
• Build integrations between ServiceNow and other enterprise systems using iPaaS (like Mulesoft), APIs, web services, MID servers, and ETL tools
• Provide technical guidance and support to project teams throughout the project lifecycle, to include working with ServiceNow support and other technical teams to address and resolve critical issues; work with cross-functional teams to ensure that solutions are integrated with other systems and processes
• Create comprehensive technical documentation including architecture diagrams, configuration guides, and development standards
• Stay up to date with emerging technologies and industry trends related to ServiceNow solutions (IRM, SecOps, ITAM, ITOM, ITSM and more)

Benefits

• Comprehensive, competitive benefits package including medical and dental plans, vision coverage, disability and life insurance, 401(k) plans
• Robust suite of personal well-being benefits to support mental health
• Personal Time Off per fiscal year
• Calendar of holidays to be observed during the year
• Two breaks each year where employees will not be required to use Personal Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees