Solution Adoption Consultant - Clearinghouse

Waystar • Lehi, UT

8h

About The Position

Right now, we are looking to add talent to our Enterprise Solution Adoption team. The Solution Adoption Consultant role will act as the primary client contact for Waystar solution-specific set-up and design issues during the implementation stage. The successful candidate will be comfortable in front of some of the most successful Health System and Hospital organizations in the U.S.

Requirements

• 3+ years working in the healthcare revenue cycle.
• Strong process orientation, problem solving & troubleshooting skills with a firm commitment to quality.
• HIPAA regulation knowledge.
• Knowledge of Back- End Revenue Cycle operations.
• Experience with x12 formats, i.e., 837/835, 270/271 and 276/277.
• Proficient with Microsoft Office Suite.
• Excellent written and oral communication skills.
• Team player.
• Ability to travel up to 20%.

Nice To Haves

• Institutional and Professional Payer requirements
• Clearinghouse experience
• Claims scrubber experience
• Hospital Health Systems/Physician Practice Management Systems

Responsibilities

• Subject Matter Expert assigned to Waystar revenue cycle implementations - ensuring solutions are delivered in compliance with contractual terms and aligned with Waystar values and processes.
• Drives a high level of client satisfaction.
• Manages and meets deadlines of multiple projects simultaneously.
• Establishes relationships with the client project team, key influencers, and client leadership.
• Communicates challenges and shortcomings to clients and internal stakeholders, recommending solutions when possible.
• Leads client training sessions.
• Evaluate client challenges and implement industry-leading best practices

Benefits

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
• We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups
• Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level