SolarWinds Engineer

Soft Tech ConsultingAlexandria, VA
27d$120 - $160Onsite

About The Position

Soft Tech Consulting is seeking a highly skilled SolarWinds Engineer to support the installation, configuration, and operational monitoring of SolarWinds across a large-scale enterprise environment. The ideal candidate will work closely with system administrators and network teams to ensure optimal performance, security, and reliability of network and server infrastructure

Requirements

  • UNITED STATES CITIZENSHIP REQUIRED
  • REQUIRES TOP SECRET CLEARANCE; WILL CONSIDER A PERSON WITH A SECRET CLEARANCE BUT WILL NEED TO UPGRADE TO TOP SECRET.
  • At least seven (7) years’ experience working in a large complex environment (> 4K infrastructure components and applications).
  • Bachelor's Degree from an accredited college or university in Computer Science or related field required, equivalent years of experience will be considered in lieu of degree
  • Must have an understanding in the administration, support, configuration, and operation of the following:
  • Routers, switches
  • Wireless (Cisco WLC)
  • Firewalls (VPN, remote access)
  • Cisco Call manager (CUCM)
  • Cisco Netflow configuration
  • Storage (Brocade, Netapp, Commvault ,DXI)
  • Server (Windows, Nix)
  • Applications (AD, DHCP, DNS, SaaS, PaaS)
  • Databases (SQL, DB2, Oracle)
  • Web (IIS, Websphere)
  • Email (Exchange, OWA)
  • VMware, Hyper-V
  • Pingdom Web monitoring (CSS, HTML, synthetic transactions)
  • Competent understanding of mixed-technology solutions
  • Act as part of a structured operations team in support of resolving technical issues
  • Availability to troubleshoot and resolve issues during off-work hours and/or extended hours when outages or projects required
  • Mentoring Skills: Proven ability to provide technical leadership and mentoring
  • Organizational Skills (ability to organize large amounts of data in a logical manner)
  • Excellent Troubleshooting Skills.
  • Strong communication skills are required
  • Excellent documentation skills are required
  • Ability to convey technical concepts to non-technical executives and managers

Responsibilities

  • Support SolarWinds installations, upgrades, and testing of multiple tier, multiple server SolarWinds platform including: At least twice-yearly platform upgrades
  • Apply critical security vulnerability patches as needed
  • Provide SolarWinds expertise at all levels of installations, upgrades, and testing
  • Support Installation and testing at all remote sites.
  • Troubleshoot any installation or upgrade problems
  • Perform configuration functions as needed
  • Provide documentation and Lessons Learned if applicable
  • Create custom dashboards for remote and domestic users and groups for groupings based on custom properties and dynamic custom property-based dashboards that can display based on AD group membership
  • Add components as needed such as additional web front end servers and a dditional polling engines
  • Track and monitor all SolarWinds installations using web console including the following panels, Windows, Virtualization, Network, Agents, SNMP, ICMP, and polling
  • Address and resolve submitted support tickets for SolarWinds
  • Provide the help desk with initial troubleshooting steps to determine type of ticket needed
  • Assist with day-to-day SolarWinds checks and monitoring
  • Detect, report, diagnose, and resolve performance issues.
  • Support Virtual Infrastructure Monitoring to include the virtual devices such as Server and Application Monitoring; Login Credential Monitoring for Windows and VMware Servers
  • Review logs Environment includes ESXi and ESX Server version 6.7 or later and VMware vSphere version 6.7 or later
  • SQL Server database monitoring and tuning
  • Network Performance Monitoring
  • Provide cross-training of basic SolarWinds administrative tasks to junior team members as needed
  • Provide weekly and monthly report metrics and dashboards
  • Highlight any emergency concerns as soon as they are identified, provide Risk information and mitigation if identified.

Benefits

  • Medical
  • Dental
  • Vision
  • 401K
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • PTO
  • Paid Holidays
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