SolarWinds Engineer

Soft Tech Consulting•Alexandria, VA

27d•$120 - $160•Onsite

About The Position

Soft Tech Consulting is seeking a highly skilled SolarWinds Engineer to support the installation, configuration, and operational monitoring of SolarWinds across a large-scale enterprise environment. The ideal candidate will work closely with system administrators and network teams to ensure optimal performance, security, and reliability of network and server infrastructure

Requirements

UNITED STATES CITIZENSHIP REQUIRED
REQUIRES TOP SECRET CLEARANCE; WILL CONSIDER A PERSON WITH A SECRET CLEARANCE BUT WILL NEED TO UPGRADE TO TOP SECRET.
At least seven (7) years’ experience working in a large complex environment (> 4K infrastructure components and applications).
Bachelor's Degree from an accredited college or university in Computer Science or related field required, equivalent years of experience will be considered in lieu of degree
Must have an understanding in the administration, support, configuration, and operation of the following:
Routers, switches
Wireless (Cisco WLC)
Firewalls (VPN, remote access)
Cisco Call manager (CUCM)
Cisco Netflow configuration
Storage (Brocade, Netapp, Commvault ,DXI)
Server (Windows, Nix)
Applications (AD, DHCP, DNS, SaaS, PaaS)
Databases (SQL, DB2, Oracle)
Web (IIS, Websphere)
Email (Exchange, OWA)
VMware, Hyper-V
Pingdom Web monitoring (CSS, HTML, synthetic transactions)
Competent understanding of mixed-technology solutions
Act as part of a structured operations team in support of resolving technical issues
Availability to troubleshoot and resolve issues during off-work hours and/or extended hours when outages or projects required
Mentoring Skills: Proven ability to provide technical leadership and mentoring
Organizational Skills (ability to organize large amounts of data in a logical manner)
Excellent Troubleshooting Skills.
Strong communication skills are required
Excellent documentation skills are required
Ability to convey technical concepts to non-technical executives and managers

Responsibilities

Support SolarWinds installations, upgrades, and testing of multiple tier, multiple server SolarWinds platform including: At least twice-yearly platform upgrades
Apply critical security vulnerability patches as needed
Provide SolarWinds expertise at all levels of installations, upgrades, and testing
Support Installation and testing at all remote sites.
Troubleshoot any installation or upgrade problems
Perform configuration functions as needed
Provide documentation and Lessons Learned if applicable
Create custom dashboards for remote and domestic users and groups for groupings based on custom properties and dynamic custom property-based dashboards that can display based on AD group membership
Add components as needed such as additional web front end servers and a dditional polling engines
Track and monitor all SolarWinds installations using web console including the following panels, Windows, Virtualization, Network, Agents, SNMP, ICMP, and polling
Address and resolve submitted support tickets for SolarWinds
Provide the help desk with initial troubleshooting steps to determine type of ticket needed
Assist with day-to-day SolarWinds checks and monitoring
Detect, report, diagnose, and resolve performance issues.
Support Virtual Infrastructure Monitoring to include the virtual devices such as Server and Application Monitoring; Login Credential Monitoring for Windows and VMware Servers
Review logs Environment includes ESXi and ESX Server version 6.7 or later and VMware vSphere version 6.7 or later
SQL Server database monitoring and tuning
Network Performance Monitoring
Provide cross-training of basic SolarWinds administrative tasks to junior team members as needed
Provide weekly and monthly report metrics and dashboards
Highlight any emergency concerns as soon as they are identified, provide Risk information and mitigation if identified.