Solace Spa Front Desk Agent

Boyne Resorts•Big Sky Meadow Village, MT

1d•Onsite

About The Position

Solace Spa is seeking an outgoing, reliable, and detail-oriented professional to join our front desk team. As a Spa Front Desk Agent, you are much more than a receptionist—you are the face of the spa. From the moment a guest walks through the door or calls to book an appointment, you set the tone for a relaxing, luxurious experience. You’ll support guests through every stage of their visit, while coordinating a seamless flow of operations for our team of talented service providers. If you're personable, organized, and passionate about wellness, this is your opportunity to thrive in a peaceful yet dynamic spa environment.

Requirements

High School Diploma or equivalent
Detail-oriented with strong organizational and multi-tasking skills
Computer proficiency, including Microsoft Office Suite
Friendly, knowledgeable, and professional communication skills
Ability to work a flexible schedule, including days, evenings, weekends, and holidays
A genuine desire to help others and contribute to a serene, guest-focused environment

Responsibilities

Greet and assist all spa guests with a warm, professional demeanor
Answer phone calls, book appointments, and recommend appropriate services and retail products
Stay well-versed in all spa offerings, including massage, facials, body treatments and recover lounge services
Coordinate and deliver oxygen rentals to guest rooms
Accurately process transactions and payments, and reconcile the cash drawer at the end of each shift
Oversee the daily opening and closing procedures of the spa
Maintain the presentation and cleanliness of locker rooms, relaxation spaces, and shared guest areas throughout the day
Help maintain a tidy retail area, including restocking and cleaning the shelves
Support spa staff by managing the appointment schedule and flow of services