Software Trainer II

Savas Management Center LLC • Scottsdale, AZ

7d • Hybrid

About The Position

We are seeking a Software Training Specialist to drive adoption and maximize customer satisfaction by providing high-quality, hands-on training on Savas Software. This role focuses exclusively on system training—guiding users through the software itself to ensure confident, competent usage. The ideal candidate will combine expertise in adult learning theory, curriculum and content development, and practical application with a foundational understanding of EMR/EHR systems. This role requires travel up to 30% of the time to deliver on-site training to clients.

Requirements

• 3+ years of experience in software training, instructional design, or curriculum development.
• Strong knowledge of adult learning theory and practical application in professional settings.
• Experience developing and delivering content for software systems, preferably EMR/EHR.
• Strong written and verbal communication skills; ability to present complex concepts clearly.
• Comfort delivering training in-person and virtually to diverse audiences.
• Ability to analyze training effectiveness and recommend improvements.
• Proficiency with training technologies (e.g., LMS, video recording tools, e-learning authoring software).
• Collaborative, self-directed, and able to adapt to a fast-paced environment.

Nice To Haves

• Previous experience in healthcare technology or clinical software training.
• Familiarity with system adoption strategies and change management principles.
• Experience with interactive learning tools (simulations, scenarios, gamification).

Responsibilities

• Design, develop, and deliver engaging software training programs tailored to diverse healthcare audiences.
• Develop training materials including manuals, quick reference guides, job aids, and interactive exercises.
• Conduct live and virtual training sessions to teach Savas Software functionality and workflows.
• Apply adult learning principles to optimize knowledge retention and practical application.
• Collaborate with product and support teams to ensure training content reflects system updates and enhancements.
• Collect feedback from users to continuously improve training programs and materials.
• Monitor adoption metrics and provide actionable insights to improve system usage and customer satisfaction.
• Support onboarding of new users and provide refresher or advanced training sessions as needed.
• Travel up to 30% of the time to deliver on-site client training and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed