Software Tester (Korean Bilingual) AO717213

BTI Solutions•Plano, TX

About The Position

We are seeking a detail oriented tester to evaluate the call voice quality performance on various Samsung devices. The role focuses on ensuring a reliable call quality for customers and internal users, and the robustness of the Automatic Speech Recognition (ASR) engine across diverse languages, accents, and real world noise conditions. The ideal candidate combines a passion for audio editing and music with strong coding and analytical abilities that can quickly master audio testing methodologies.

Requirements

6-month contract (to be extended as necessary)
Fluently read, write and speak English
Tech savvy - Intermediate-level skills using computers, mobile devices, spreadsheets
Ability to handle multiple tasks simultaneously
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills
Strong attention to detail, ability to follow instructions, work independently as well as working on a team
Thrive in a fast-paced environment with short deadlines
Understanding of cultural/linguistic nuances and political correctness for respective language/country
Maintain up-to-date knowledge of relevant linguistic, regional, and cultural trends

Nice To Haves

Preferred- Bachelor’s degree in Computer Science, Engineering, Computational Linguistics or a related technical field (or equivalent practical experience)

Responsibilities

Perform functional, regression, performance, and stress tests on voice calls using both automated scripts and manual procedures.
Simulate real world network impairments to evaluate the received and transmitted audio signal
Calculate objective quality metrics and correlate them with subjective user feedback
Work closely with codec developers, and test leads to diagnose issues (e.g., codec mismatches, echo cancellation failures, hardware limitations)
Develop and maintain automated test scripts
Collaborate closely with developers, QA engineers, and cross-functional teams
Detect, track, and document software defects, performance issues, and inconsistencies
Design, execute, and maintain functional, regression, and performance test cases for mobile apps and system features
Analyze test results and provide detailed reports and feedback to the development team
Passionate about new technology, audio, music, coding and AI
Work with a wide range of media, audio editing and music software
Understanding audio equalizer concept and audio signal