Software Support Intern

Stock Yards Bank & Trust•Louisville, KY

12h•Onsite

About The Position

Manages core technology and application program initiatives within Operations Organizational Duties and Responsibilities: Supports the mission, vision and philosophy of the Bank and Trust areas. Complies willingly with all organizational policies and procedures. Supports all functions that maintain compliance with regulatory agencies.

Requirements

Bachelor’s degree or currently pursuing degree
Experience working with data and analyzing trends and correlations
Multitasking
Analytical thinker and attention to detail
Ability to make feasible and prudent decisions quickly
Self-starter w/ ability to manage time efficiently
Ability to communicate effectively in writing and verbally
Professional appearance and demeanor

Responsibilities

Extract, clean, and organize data from internal systems and external sources.
Analyze trends, patterns, and correlations in customer, transaction, and operational data.
Coordinate program objectives within agreed upon timeframes and budgets
Ensure program documentation (i.e. sponsorship, objectives, deliverables, resources, dates and budget) is maintained accurately and stored appropriately for future reference
Consult with business units to ensure Operations are positioned to meet the needs of the business units
Identify and implement process efficiencies across the SYB technology and application stack
Coordinate enterprise imaging strategies to improve workflows and efficiencies
Utilize application solutions with Software Support assistance to automate processes within the SYB applications
Create and report metrics for Software Support ticket and project activities
Maintain system and software documentation within PolicyTech to ensure compliance commitments are met
Assist with daily checklist items to ensure timely and accurate operations
Other duties as assigned
Attend meetings as needed