Software / Server Administrator – Enterprise Monitoring & Automation

Unisity • Annapolis Junction, MD

9h

About The Position

Unisity, LLC is a Service-Disabled Veteran Owned Small Business providing expert services in the Information Technology fields. We pride ourselves on delivering what is promised, as some would say we "just do". We are highly-qualified, self-driven professionals who work towards a common goal as a team, leading when appropriate and following when needed. Description: We are seeking an experienced Software/Server Administrator to provide enterprise-level operations, maintenance, and administration of monitoring, logging, and automation platforms supporting large-scale IT and data center environments. This role is responsible for ensuring the availability, performance, security, and compliance of critical monitoring and visualization systems used across regional and global infrastructures.

Requirements

• Strong experience administering enterprise monitoring, logging, and automation platforms.
• Hands-on experience with Splunk Enterprise, Nagios, NetFlow/sFlow, and Syslog.
• Experience supporting Tier-3 and Tier-4 operations in mission-critical environments.
• Experience with patch management, system upgrades, and compliance-driven environments.
• Proficiency in scripting for automation and compliance (e.g., Python, Bash, PowerShell).
• Experience working with enterprise ticketing systems and SLA-driven operations.
• Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with customer appropriate polygraph).

Nice To Haves

• Experience supporting large-scale or multi-region data center environments.
• Experience with HP Network Node Manager (HPNNi) and HP Network Automation (HPNA).
• Experience with Cribl and log pipeline optimization.
• Familiarity with STE/STN compliance frameworks.
• Experience working in classified or highly regulated environments.

Responsibilities

• Maintain and administer enterprise environmental logging infrastructure, including NetFlow/sFlow collection tools, performing scaling and configuration as required.
• Maintain multi-region monitoring infrastructure using Nagios, ensuring high availability across regional and global instances.
• Perform patching and upgrades of enterprise applications to address security vulnerabilities, bug fixes, and feature enhancements in accordance with our customer policies.
• Provide advanced troubleshooting to resolve mission-impacting issues and restore system functionality.
• Support alert tuning and optimization, including assisting with new alerts and reducing false positives to improve system health visibility.
• Maintain and support enterprise Splunk visualization infrastructure, including dashboards and analytics platforms.
• Develop, operate, and maintain custom, customer-driven dashboard suites providing insight into: Security Events STE/STN Compliance High-Performance Computing (HPC) Operations System and Network Utilization Outage Tracking Mission-specific metrics and reporting
• Provide implementation, configuration, testing, and administrative support for enterprise tools including: HP Network Node Manager (HPNNi) HP Network Automation (HPNA) NetFlow/sFlow Nagios Splunk Enterprise Syslog Cribl Free and Open Source Software (FOSS) enterprise management tools
• Maintain and apply software patches and upgrades for all supported platforms in compliance with security policies.
• Provide 5x9 Tier-3 Operations & Maintenance (O&M) and Call-In Support for supported COTS platforms.
• Provide Tier-4 support, including coordination with vendor engineering teams and FOSS support communities.
• Assist users with software installation, usage, best practices, and development standards.
• Provide software engineering and technical consulting support for specialized enterprise environments.
• Develop and maintain installation, configuration, and compliance automation scripts for COTS and GOTS applications.
• Advise architects and security accreditors on security configurations, compliance posture, and capabilities of deployed enterprise tools.
• Track incidents, requests, and operational metrics using approved enterprise ticketing systems.
• Ensure Splunk dashboards and logging infrastructure maintain at least 93% monthly operational availability.

Benefits

• Unisity, LLC believes in generously supporting employees as they prepare for retirement. The company automatically contributes an additional 12% of each employee's gross compensation to the company 401k plan, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.
• Full-time employees have the option to participate in a variety of voluntary benefit plans including: A Choice of Medical Plan Options, some with Health Savings Account (HSA) Vision and Dental Unisity, LLC provides an additional 12% of employee's gross compensation to be used for benefits, any remaining funds are then forwarded to the employee as taxable income Life and AD&D Benefits (Company Paid) Short and Long-Term Disability (Company Paid)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed