Software Quality Assurance Engineer / Contractor

QUICKEN INVESTMENT SERVICES, INC.•Menlo Park, CA

55d•$45 - $55

About The Position

Quicken is the leading solution for personal finance management software and is committed to helping people lead healthy financial lives. For over 40 years, more than 20 million customers have relied on Quicken to help them take control of their finances. We continue to focus on delighting customers and making Quicken products the most used, most loved, and most effective personal finance software that our customers can access and manage their financial lives, anywhere, anytime, and on any device. This is an opportunity to work at a customer-driven company with a collaborative team that values technical excellence, innovation, and creativity while working together and having fun! We're looking for a Software Quality Assurance Engineer to assure our Simplifi web and mobile products and services' quality by working with Product, Development, and other members of the QA team.

Requirements

3+ years professional experience of web and/or mobile testing for a consumer-facing product
API expertise (REST) on how the client communicates to/from servers
Experience maintaining and updating test plans/test suites in a very fast paced feature changing environment
Ability to think outside of the box and beyond the obvious to uncover behind-the-scenes type bugs
Some experience with at least 2 of the following: Javascript, Selenium, Cypress, Appium, Java, and Jenkins
Act as a strong advocate for quality in the product development process
Experience with defect tracking software (Jira)
Ability to triage problems, prioritize accordingly, and propose a resolution
Excellent verbal and written communication skills
Independent, self-starter, self-directed and self-motivated individual who takes complete ownership of the product and its outcome
BS/MS in computer science or equivalent work experience

Responsibilities

As a team member, engage in both formal meetings and informal conversations with colleagues to gain a thorough understanding of the product's functionality and overarching purpose. Utilize these insights to develop comprehensive test documentation and strategy.
Use documentation and networking tools to determine whether bugs are caused by the server or client.
Identify and document clear steps to reproduce bugs and work with the team to prioritize test cases
Collaborate closely with Developers, Product Managers, and QA team to clarify inconsistencies between specifications, test cases, and product behavior.
Make recommendations to improve product reliability, performance, and quality assurance best practices and processes
Help expand and improve automation scripts created in Cypress frameworks
Investigate, troubleshoot, and enter reproducible application issues into Jira
Investigate and evaluate new testing technologies and products for web and mobile applications

Benefits

Fantastic culture, strong believers in Autonomy/Mastery/Purpose
Customer-driven, we make money by building the best products for our users. No confusion about how to win - create amazing products!
Ability to work with and lead incredible talent
Build products that make a huge difference in people's lives
Work on a highly recognizable brand that defined the personal finance category

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