Software QA Manager

Motorola Solutions•Culver City, CA

63d

About The Position

The Avigilon Alta quality assurance group is looking for a Software QA Manager to help facility and drive our product quality through design, development, and deployment. The individual will drive quality assurance activities including but not limited to: system level test planning and execution, design and development quality metrics. This position requires constant cross team communication and heavy cooperation with customer support, software, and hardware development groups.

Requirements

Bachelor's degree preferably in an Engineering discipline
10+ year background in quality assurance, testing in both white and black box applications
7+ year background in IoT based hardware and software testing practices
Strong ability to debug and root cause failures
Familiarity with JIRA, and TestRail
Experience working in Appium, Playwright, and Python
Familiar with automation tools such as Test Project, Ranorex or Test Complete
Familiar with SDLC process
Can operate in a fast-paced, entrepreneurial environment
Highly organized, can juggle multiple competing priorities and tasks
A strong communicator (verbal, written and interpersonal)
Bachelor's degree
8+ year background in quality assurance or software testing
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Nice To Haves

Nice to have experience with Load testing and Performance testing
Nice to have experience with video streaming protocols such as HLS, WebRTC

Responsibilities

Develop test strategies and processes for our software and application stack to improve product quality and stability
Work directly with customer support to determine areas for improvement and improve testing requirements, establish KPIs to monitor product quality and performance in the field
Define and document testing strategies on various platforms
Track advancements in end-to-end web application and mobile app testing, implementing methods that improve effectiveness and efficiency
Foster a culture of continuous improvement, collaborating with designers, engineers, and PMs to make testing as a critical part of our process
Drive QA excellence, developing dashboards, reporting on metrics across projects, and presenting results and recommendations to project teams and organization as a whole
Collaborate with cross functional teams (Product management, development, support etc.)
Perform black box testing (smoke, sanity, regression, acceptance) and integration testing, end to end testing
Determine and define performance and load testing requirements based on product requirements
Develop test plans and detailed test cases for functional, regression and system level test activities for web and mobile applications
Assist in bug life cycle management, defect reporting and tracking, defect analysis and validation
Develop standards and procedures to ensure product quality
Train and manager team of quality experts to build and and improve product experience
Works hands on with the quality and product teams to understand and improve product quality gaps across the software stack