Software QA Manager

Converge Insurance

13d

About The Position

About the Role: You will be part of the Converge Engineering team, reporting to the Head of Engineering. We’re looking for a Software QA Manager, you’ll lead the charge in ensuring our platform is rock-solid and ready for rapid growth. You’ll own the QA strategy, automation frameworks, and quality standards that keep our underwriting, claims, and data systems performing flawlessly. This is a hands-on leadership role for someone who’s as comfortable coaching a team as they are diving into test automation and release readiness.

Requirements

• 7+ years of QA experience, including 3+ in a lead or manager role.
• Strong track record with SaaS, cloud-native, or fintech/insurtech platforms.
• Deep understanding of automated testing for APIs, data pipelines, and front-end applications.
• Solid SQL/GraphQL skills and hands-on experience with test automation tools like Cypress, Playwright, or Postman.
• Experience with Jira, TestRail, or similar QA management systems.
• Curious mindset and passion for improving processes through data and automation.

Nice To Haves

• Insurance or cyber risk domain knowledge.
• Experience with machine learning models or analytics-driven testing.
• Any relevant certifications (ISTQB, AWS DevOps, etc.).

Responsibilities

• Lead QA strategy across microservices, APIs, and user workflows — from coverage rating to claims analytics.
• Build and mentor a high-performing QA team focused on automation, reliability, and scalability.
• Design robust test frameworks for CI/CD pipelines
• Oversee functional, regression, performance, and data integrity testing — including complex partner integrations.
• Champion quality in every release: manage defect triage, release validation, and post-release reviews.
• Collaborate closely with product managers, developers, and DevOps to embed QA throughout the build process.

Benefits

• Converge provides comprehensive health benefits (medical, dental, vision), a 401(k) plan with employer contribution, and flexible paid time off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed