Software QA Engineer

Nice/SpeakerCraft Audio Solutions•Carlsbad, CA

13h•Onsite

About The Position

Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements. Headquartered in Carlsbad, CA, with several R&D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you’ll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top partners. Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. A philanthropic endeavor that truly embodies our corporate mission. Summary: We are seeking a detail-oriented and proactive Software QA Engineer to join our team responsible for ensuring the quality and reliability of our access control products. The ideal candidate will have experience in testing software features, particularly in browser-based environments, and a foundational understanding of IP networking (IPv4), Python scripting for automation, and tools like JIRA and Confluence.

Requirements

2+ years of experience in software QA, ideally testing browser-based or access control/security products.
Experience with bug tracking (JIRA) and documentation tools (Confluence).
Basic to intermediate Python scripting knowledge for test automation.
Familiarity with network protocols, IP addressing, and basic troubleshooting (ping, traceroute, etc.).
Strong analytical and communication skills.
Ability to work in a fast-paced, agile environment with cross-functional teams.
Strong written communication and verbal skills.
Proven ability to multi-task, set project priorities, establish department/discipline goals and objectives for self.
Computer literacy required; including advanced skills in Microsoft applications (i.e. Excel, Word, PPT, etc.)
Strong attention to detail and written/verbal communication skills
Positive attitude, self-motivated and eager to succeed

Responsibilities

Perform functional, regression, and exploratory testing of browser-based applications for access control systems.
Create, execute, and maintain test plans and test cases based on product requirements and specifications.
Validate user interface functionality, usability, and responsiveness across various browsers.
Utilize automation scripts (Python preferred) to streamline repetitive testing tasks and improve efficiency.
Troubleshoot and isolate software issues by analyzing logs, configurations, and network traffic.
Collaborate closely with developers, product managers, and other QA team members throughout the SDLC.
Report and track bugs using JIRA, ensuring clear documentation and reproducible steps.
Document QA procedures, test cases, and feature test coverage in Confluence.
Verify and validate network-related features involving IPv4 configuration and connectivity.
Provide input on test strategy and coverage for new features and system enhancements.
Understand, support and execute all work in the established procedures, methods and working requirements
Implements and maintains department policies and standards
Perform any other related duties as required or assigned