Software QA Analyst
About The Position
The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives. As part of the nation’s central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are: Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change. For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications. Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed To be considered for this role, candidates must be a U.S. citizen. Under broad supervision, this role is responsible for generalizing conceptual knowledge to determine ways to solve a range of straight-forward problems and situations. Responsible for understanding how a system works and develops, executes, and maintains moderately complex test cases to ensure the system functions according to requirements, and documents defects with supporting documentation. Responsibilities include analyzing moderately complex problems to determine the root cause of the issue.
Requirements
- Associates degree and 5 years of related work experience OR Bachelor’s degree and 3 years of related work experience OR Master’s degree and 0-1 year of related work experience
- Work within an agile work environment utilizing Scrum or Kanban methodologies
- General awareness of Agile Testing Methodology
- Understands concept of user stories
- General understanding of Software development
- Microsoft Office Suite (Azure, Excel, Outlook, PowerPoint, Word)
- Ability to perform independent research
- Creating test cases for functional, regression and user acceptance testing
- Navigating through challenges with defect remediation and demonstrate effective escalation of high severity defects
- Strategic thinking/planning
- Teamwork/collaboration
- Written and verbal communication
- Active listening
- Problem-solving and analytical
- Project management
- Facilitating presentations/public speaking
- Providing a high level of customer service
- Performing routine tasks
- Strives to be a good team player
Responsibilities
- Works under moderate guidance and direction, using standard procedures to make sound decisions. Detailed instructions are given for new activities or special assignments. Work is reviewed for soundness and technical judgment, overall adequacy, and accuracy.
- Prepares and executes manual test cases, according to the system defined requirements, to ensure overall quality of the product and that the system meets defined requirements.
- Understands automation frameworks and ability to create manual test cases that can be used by automation testers.
- Sets up the system and creates database queries to prepare for testing particular scenarios.
- Assists in the planning and development of test plans, test cases and data. Ensure alignment with business requirements.
- Utilize and help optimize the use of testing and integration tools in testing efforts.
- Identify and prioritize issues with testing and system behavior.
- Participate in root cause analysis on problems encountered during testing and recommend possible solutions.
- Collaborate with developers and technical support staff as needed to isolate root cause of defects and provide recommendations.
- Adhere to bank and system software development methodologies and standards.
- Actively participate in the Agile process and ceremonies.
- Manage and keep assigned work items up to date.
- Performs other duties as assigned or requested.
Benefits
- The Cleveland Fed offers benefits to support overall health and financial security.
- Learn more about our benefits here: https://www.clevelandfed.org/careers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
