Software Engineering Sr Manager - Payments Technology

Canadian Imperial Bank of Commerce•Chicago, IL

45d•Hybrid

About The Position

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of CIBC's team, the Software Engineering Manager is a professional responsible for managing multiple development projects, development groups and application support functions for a major line of business. The role applies professional knowledge to oversee the development, testing and implementation of organization-wide systems, directing, motivating and developing staff to maximize their individual contribution and function effectively as a team. The Manager of Payments Technology is responsible for overseeing the day-to-day operations, development, and support of payment technology solutions. This role will manage a team of engineers and analysts, ensuring the reliable delivery and integration of payment systems such as SWIFT, Wire, ACH, Instant Payments, and Zelle. The ideal candidate will have hands-on experience with payment processing technologies, API integrations, and vendor platforms, and will play a key role in supporting business objectives and technology initiatives. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

10+ years of experience in payment technology, financial services, or a related field.
Extensive knowledge of banking products, services, and industry regulations; expert understanding of current industry trends and developments; ability to influence strategic decisions using industry knowledge
Ability to think strategically about the bank's objectives, aligning projects with broader business goals
Experience managing or leading technical teams is preferred.
Experience with API development and integration using Microsoft Technology stack - Azure, SQL, .Net. Microsoft API Management or Mulesoft experience will be a plus
Hands-on experience with payment processing technologies (SWIFT, Wire, ACH, Instant Payments, Zelle).
Familiarity with vendor platforms such as FIS, Fiserv, Finastra, or other fintech payment providers.
Working knowledge of Agile, Scrumban, or similar methodologies.
Understanding of ITIL processes and best practices in production support.
Strong analytical, problem-solving, and organizational skills.
Excellent communication and interpersonal abilities.
Ability to manage multiple priorities and deliver results in a fast-paced environment.

Responsibilities

Manage, coach, and develop a team of engineers and analysts focused on payment technology solutions.
Foster a collaborative and high-performance team culture.
Oversee the daily operations and support of payment systems, ensuring high availability and performance.
Coordinate incident management, problem resolution, and system monitoring for payment applications.
Lead and participate in projects to implement and enhance payment processing solutions, including SWIFT, Wire, ACH, Instant Payments, and Zelle.
Support API enablement and integration efforts with internal and external partners.
Work closely with vendor partners such as FIS, Fiserv, Finastra, and other fintech providers to ensure optimal performance and service delivery.
Support the evaluation and onboarding of new payment technology vendors.
Identify and implement process improvements to enhance the efficiency, reliability, and scalability of payment technology operations.
Ensure compliance with regulatory requirements and industry standards.
Collaborate with business, technology, and operations teams to understand requirements and deliver solutions that meet business needs.
Communicate project status, risks, and issues to stakeholders in a timely and effective manner.

Benefits

At CIBC, we offer a competitive total rewards package.
This role has an expected salary range of $180,000.00 - $240,000.00 for the market based on experience, qualifications, and location of the position.
The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component.
CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidaysâ and 401(k), in addition to other special perks reserved for our team members.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

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