Software Engineering Manager

Lob

29d • Remote

About The Position

Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel.
Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail.
As a Software Engineering Manager, you will:
Partner closely with the Product team and other key stakeholders to help implement new features and services customers love
Be responsible for leading engineering projects from design to implementation, and into ongoing operation
Coach, mentor, grow, and support your direct reports
Work with other Engineering leaders to support and grow the culture of our engineering team
Own the performance and outcomes of your team, shipping high quality products and features

Requirements

• 2+ years of experience managing high performing software engineering teams in a fast-paced, SaaS startup environment
• Full-stack (database, backend, and frontend) experience in a modern technology stack. You were an experienced software engineer before becoming a manager.
• A “move fast, take action” mentality. We have a very successful product and our customers have high expectations for their mail quality. Meeting their expectations sometimes requires us to quickly adapt and learn and implement new technologies.
• Experience leading teams of engineers on technical projects. We’ll want to hear how your teammates developed and grew under your leadership.
• Knowledge of at least one mainstream programming language, including being able to write, read, and understand code in that language. We primarily use Node.js and Go at Lob.
• Experience with modern practices related to testing, QA, DevOps, CI/CD, observability, and service ownership
• Ownership of mission critical services, and working with teams responsible for on-call rotations supporting production customer workloads.
• Great communication skills. You should be able to explain your approach and the impact of your work to both technical and non-technical stakeholders in a way that is clear to all.

Responsibilities

• Partner closely with the Product team and other key stakeholders to help implement new features and services customers love
• Be responsible for leading engineering projects from design to implementation, and into ongoing operation
• Coach, mentor, grow, and support your direct reports
• Work with other Engineering leaders to support and grow the culture of our engineering team
• Own the performance and outcomes of your team, shipping high quality products and features

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees