Software Engineering Manager
About The Position
Thanx is a leading loyalty and guest engagement platform that empowers regional and national restaurant brands to grow customer lifetime value. Our platform combines lifecycle marketing automations with innovative loyalty tools, focusing on access, status, and personalization instead of rote discounts. Powered by our proprietary credit card tokenization technology, Thanx captures accurate purchase data at scale, driving our CRM suite and powering high-conversion ordering experiences on both web and app. We were honored as one of Nation’s Restaurant News’ "2020 Power List" top 50 innovators in food service. Backed by over $30M in investment from industry-leading VCs like M33 Growth, Ribbit Capital, and Sequoia Capital, Thanx has a thriving culture of trust, autonomy, and internal growth. Our values — Think Boldly, Execute Reliably, Focus on What Matters, Lead Virtually, Encourage Diverse Perspectives, and Say “Thanx” Genuinely — are key to our success, resulting in strong employee tenure and an impressive alumni network. As Thanx reaches new financial milestones, we’re expanding our R&D team and seeking an experienced Software Engineering Manager to join our leadership. You’ll drive high-performance culture, strengthen team relationships, and ensure delivery on high-impact roadmap initiatives.
Requirements
- Experienced Leader: 6+ years as an individual contributor and 2+ years managing engineering teams.
- People-Centric: You see success through the growth, morale, and performance of your team.
- Candid Communicator: Skilled at delivering and receiving feedback, even in tough conversations.
- Remote Management Pro: Proven success managing remote teams in an agile environment.
- Technical Mentor: Strong technical background that enables you to support your team through complex challenges.
- Process Driven: History of leading teams through cross-functional or cross-organizational projects
Nice To Haves
- Proficiency with web and mobile frameworks
- BS or higher in Computer Science.
- Experience at a growth-stage startup.
Responsibilities
- Cultivate Culture: Foster a culture of high performance, continuous improvement, and accountability across your team.
- Empower Your Team: Build trusted relationships through candid feedback, career mentorship, and growth opportunities.
- Ensure Delivery Excellence: Oversee the successful execution of priorities, balancing speed with quality in every deliverable.
- R&D Collaboration: Partner with R&D leadership to address process and organizational improvements and drive efficiency.
- Develop Talent: Conduct regular 1:1s, offer mentorship, and support career growth, helping your team reach new heights.
- Recruit and Onboard: Lead the hiring and onboarding process to bring in and integrate new talent effectively.
- Boost Team Performance: Monitor and improve team morale, productivity, and overall performance.
- Drive Innovation: Champion a culture of innovation, encouraging new ideas and collaboration across teams.
- AI Evangelization: Promote reflexive AI usage strategies and techniques.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
