Software Engineering Manager, Product Recommendations
About The Position
Wayfair's Product Recommendations team builds the core platforms and services that allow our customers to discover & buy the products they love. Just last year alone our team has contributed to hundreds of millions in incremental revenue. We do this by leveraging Wayfair's extensive customer and product data to deliver trusted and valuable recommendations in real-time using custom machine learning models. We productionalize these ML models as microservices and build data pipelines necessary for inference and model training. Our services are used across storefront and marketing channels and are called over a billion times a day. Our services need to support both the real time customer traffic and batch email jobs which present unique challenges in scalability, throughput and response times. We're looking for an experienced engineering manager to join our team to help us build our next-generation product recommendations platform. We are a highly impactful & fully autonomous team. Our models, services and platforms leverage a massive amount of customer and catalog data in real time to deliver a personalized experience to customers who browse our site. We have an ambitious set of goals to shape the future of Wayfair and we are looking for an engineering manager to help accelerate and build upon the results we've delivered so far.
Requirements
- 6+ years of software development experience with strong familiarity in Java SpringBoot. Experience with GCP or AWS is a plus.
- 3+ years of experience managing a high performing engineering team.
- Bachelor's degree in Computer Science, Computer Engineering or equivalent combination of education and experience.
- Experience with scaling low-latency REST/gRPC, ML-powered services.
- Understanding of integrating ML models (TensorFlow, ONNX, or Python gRPC) into production services.
- Proficiency with Docker, Kubernetes, Helm, and CI/CD pipelines (e.g., ArgoCD, GitHub Actions).
- Practical use of Redis, Elasticsearch or NoSQL stores (Aerospike, BigTable, etc) for low-latency workloads.
- Ability to think creatively and find opportunities in processes, code and architecture to improve.
- A collaborative approach to problem solving and strong communication skills, able to work effectively with engineers, product managers, machine learning scientists, data scientists and business stakeholders.
Responsibilities
- Lead and manage a team of 5 - 9 engineers focused on building services, integrations and tools powering the Business and its interactions with partners.
- Own the output of the team both from a technical and performance perspective.
- Mentor engineers in the team through training, coaching, code reviews, and 1:1 mentorship providing career and professional development for your staff.
- Work not only within your pod, but across the workgroup and wider Wayfair Engineering to deliver value in a collaborative environment.
- Be accountable for the systems built by your team including technical design, development, test, monitoring, and deployment.
- Engage your team to construct the technical roadmap and lead planning, delivery and continuous improvement.
- Partner with product on defining roadmaps and ensure the team has a compelling mission with well defined KPIs to measure progress and success.
- Raise the bar from both a technical and process perspective.
Benefits
- Paid Holidays
- Paid Time Off (PTO)
- Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
- Life Insurance
- DIsability Protection (Short Term & Long Term DIsability)
- Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
- Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
- Caregiver Services
- 401K Matching (Employee Matching Program)
- Tuition Reimbursement
- Financial Health Education (Knowledge of Financial Education - KOFE)
- Tax Advantaged Accounts
- Family Planning Support
- Parental Leave
- Global Surrogacy & Adoption Policy
- Rewards & Recognition
- Global Employee Anniversary Awards
- Paid Volunteer Work
- Employee Discount
- U.S. Bluebikes Membership
- Global Pod Outings
- Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Furniture, Home Furnishings, Electronics, and Appliance Retailers
Number of Employees
5,001-10,000 employees
