Software Engineer

DMI • Washington, DC

44d • Remote

About The Position

DMI, LLC is seeking a Software Engineer to join us. Design, build, and support small applications, integrations, and automations that keep government IT services running smoothly. Partner with service desk, systems, and security teams to improve reliability, reduce toil, and ship user-friendly tools. Write clear documentation and deliver work that meets quality and accessibility standards.

Requirements

• A Bachelor’s Degree in a relevant field (such as computer science, information technology, or business administration) is often required.
• 2 - 4+ years of experience
• New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 days of their start date.
• Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles.
• Proficiency in one or more: C#, .NET, PowerShell, Python, or JavaScript/TypeScript.
• Experience with REST APIs, web services, and data exchange (JSON, XML); comfortable with auth patterns (OAuth/OpenID).
• Solid grasp of CI/CD, source control, and code reviews (GitHub/GitLab/Azure DevOps).
• Familiarity with IT operations practices (incidents, problems, changes) and writing KB articles.
• Working knowledge of Windows and/or Linux server fundamentals; experience with IIS or Nginx a plus.
• Comfortable with SQL or a modern datastore; able to write simple queries and optimize for common use cases.
• Clear, concise documentation and the habit of leaving systems easier to operate than you found them.
• Must be a U.S. Citizen

Nice To Haves

• Experience with ServiceNow or another ITSM platform (flows, APIs, catalog, reporting).
• Telephony/ACD or messaging integrations (Teams/Slack, call events, warm-transfer workflows).
• Front-end skills for internal tools (React, basic HTML/CSS).
• Packaging and deployment experience (MSI, winget, Docker, or similar).

Responsibilities

• Build and maintain lightweight apps, scripts, dashboards, and integrations (ticketing, reporting, workflow automation).
• Improve existing internal tools: fix defects, add features, and harden for scale and resilience.
• Participate in incident/problem/change work: diagnose issues, create hotfixes, write KB articles, and contribute to root-cause reviews.
• Support web services and common platforms (e.g., content delivery, streaming, asset management, scheduling, Windows/Linux web services).
• Plan and execute small releases with change records, rollback plans, and post-implementation notes.
• Write and maintain technical docs (runbooks, SOPs, API notes) and keep them current.
• Ensure accessibility (e.g., Section 508) for any software or web deliverables.
• Coordinate with operations and security for events, maintenance windows, and contingency activities as needed.

Benefits

• Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees