Docusign-posted 4 days ago
Full-time • Mid Level
Hybrid • Seattle, WA
5,001-10,000 employees

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). Docusign’s Production Security Engineering team is looking for an experienced Software Engineer to join our growing Security Identity team. This team is responsible for building the cloud foundation that will power Docusign's future. Your expertise will be crucial as you help build our multi-cloud solutions on Azure and GCP, and enable the company's strategic migration from on-premise to the cloud. As a key member of the team, you will design and build the core components of this foundation, including a unified identity fabric that spans Azure, GCP, and our on-premise Windows environments, automated identity and access management (IAM) to provide frictionless, secure access, and frameworks for compliance, vulnerability management, and security to ensure our platform is secure by default.You will embrace Infrastructure-as-Code (IaC) and modern software engineering practices to build the secure and scalable platform that empowers Docusign's engineering teams. This position is an individual contributor role reporting to the Senior Manager, Cloud Identity Engineering.

  • Design, build, and operate the services and systems that manage the identity lifecycle (JML, JIT, PIM, PAM, RBAC)
  • Write Infrastructure-as-Code (Terraform, Ansible) and automation scripts (PowerShell, Python) to manage and deploy secure identity and cloud infrastructure
  • Manage and secure our hybrid Active Directory environment, including GPO configuration, replication, and RBAC
  • Deploy and manage core Azure infrastructure such as Virtual Networks, Load Balancers, Application Gateways, and highly available compute resources
  • Partner cross-functionally with security, compliance, and engineering teams to provide guidance, implement security controls, and ensure all access activities are logged and auditable
  • Perform proactive and reactive vulnerability remediations to continually advance Docusign's security posture
  • Provide technical guidance to team members and contribute to design reviews
  • Participate in an on-call rotation to provide production support
  • Bachelor's degree in Computer Science, Engineering or related discipline
  • 5+ years of experience performing System Engineering related responsibilities
  • 3+ years of experience in advanced scripting and automation
  • 3+ years of experience managing resources in a cloud-based server environment
  • 3+ years of experience implementing and managing IaC solutions
  • Cloud Certifications (e.g., Azure AZ-104, GCP Associate Cloud Engineer) and/or Terraform Associate Certification
  • Familiarity with identity protocols like Kerberos, SAML, OIDC, or OAuth
  • Experience with hybrid Active Directory and Entra ID environments
  • Software development experience in languages such as C#, .NET, Java, or Go
  • Proven experience developing scalable and secure software solutions, specifically for automating identity-related workflows
  • Strong understanding of designing for systems at scale, including concepts like load balancing, high availability, and certificate infrastructure (PKI)
  • Experience with modern incident management practices, including driving Root Cause Analysis (RCA) and developing automated, self-healing solutions
  • Experience with containerization and orchestration technologies (Docker, Kubernetes)
  • Knowledge of AWS
  • Experience with monitoring and telemetry software such as Grafana or Prometheus
  • Excellent problem-solving skills and the ability to communicate clearly to both technical and non-technical audiences
  • Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
  • Stock: This role is eligible to receive Restricted Stock Units (RSUs).
  • Global benefits provide options for the following:
  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
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