Software Engineer- Cisco IQ On-Prem - CX

Cisco•Durham, NC

34d

About The Position

Cisco's Customer Experience (CX) organization is one of the company's fastest-growing and most innovative teams, crafting a first-in-class digital experience for our customers and partners everywhere they connect with Cisco. Cisco IQ On-Prem platform team is aimed to support the diverse requirements of the CX organization and is being built with emerging technologies to drive customer success. We are at the epicenter of developing modern solutions that allow us to stay agile and adaptable in a constantly evolving market. Pioneers in our field, CX enables customers to maximize value with a simple, unified Cisco experience, driving accelerated time to impact. We deliver on time with high quality & urgency, and we drive decisions with data and transparency while leading with ownership & accountability. Cisco CX Engineering is seeking a Software Engineer to: Contribute to the development and maintenance of our groundbreaking Cisco IQ On-Prem platform to help standardize and simplify application deployments on-prem. Ensure excellent user experience and platform reliability, with a focus on scalability, performance and reliability. Collaborate with other CX Engineering groups to drive platform enhancements and feature development. Collaborate with multi-functional teams in Cisco Security Business group to vulnerabilities.

Requirements

Bachelor's degree plus a minimum of 5 years of full-time industry experience in software development.
Experience with hybrid environments (on-prem and SaaS) and edge computing.
Experience with API development, cloud-native microservices, platform support, and infrastructure management (Kubernetes).
Experience with automated build, testing, and deployment pipelines: Jenkins, GitHub Actions, DevSecOps Principles, vCenter/VMware, Artifact Management.
Proficient in one top industry programming languages.

Nice To Haves

Outstanding problem-solving skills, with the ability to analyze sophisticated requirements and propose effective solutions.
Ability to handle multiple tasks at once and work independently.
Experience in customer deployments.
Be open to continuous learning and committed to ongoing self-improvement.
Contribute to overall test strategies.
Strong communication and collaboration skills.

Responsibilities

Contribute to the development and maintenance of our groundbreaking Cisco IQ On-Prem platform to help standardize and simplify application deployments on-prem.
Ensure excellent user experience and platform reliability, with a focus on scalability, performance and reliability.
Collaborate with other CX Engineering groups to drive platform enhancements and feature development.
Collaborate with multi-functional teams in Cisco Security Business group to vulnerabilities.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.