Software Engineer, Services (Remote from US)
About The Position
In this role, you will design and operate the server-side services that power advanced AI functionality in a browser environment, ensuring low latency, high reliability, and enterprise-grade security. You will work on orchestrating multi-model AI execution, integrating with external systems, and enforcing identity, policy, and data privacy controls. The role requires end-to-end ownership of production services, from architecture and implementation to monitoring, incident response, and performance tuning. You will collaborate closely with product, infrastructure, security, and operations teams while participating in an on-call rotation to maintain service reliability. This position offers an opportunity to work in a fast-paced, innovative environment where your work directly impacts user experience and enterprise trust.
Requirements
- 5+ years of experience designing, building, and operating cloud services (GCP, AWS, or Azure) with high availability and low latency
- Strong backend programming skills in Go, TypeScript, Swift, or Python; comfortable owning services end-to-end
- Security-first mindset: encryption, least-privilege access, strong isolation, and auditable controls
- Experience with identity and policy enforcement (authN/authZ, organizational/account guardrails, quotas, retention)
- Proven reliability practices: SLOs, observability, incident response, and post-mortem analysis
- Experience integrating with third-party platforms and partner APIs using safe and resilient pipelines
- Excellent cross-functional communication and collaboration skills
- Ability to work in a startup environment with fast product validation cycles and pragmatic problem-solving
Responsibilities
- Design, build, and operate backend services that enable AI functionality in the browser environment
- Implement secure-by-default architectures including strong isolation, least privilege, tenant-aware data boundaries, and auditable controls
- Integrate services with partner systems and enterprise platforms while ensuring resilience and compliance
- Develop and maintain SLOs, observability dashboards, logging, tracing, and incident response processes
- Apply organizational guardrails such as usage limits, retention policies, and policy enforcement across services
- Participate in on-call rotations and lead incident response as required
- Continuously monitor, tune, and improve system performance, cost efficiency, and reliability
Benefits
- Competitive total compensation including base salary, equity, and benefits
- Remote-friendly work environment with optional office access in New York
- Health and wellness benefits to support you and your family
- Learning and professional development opportunities
- Flexible work arrangements and time-off policies
- Inclusive, diverse, and collaborative team culture
- Access to modern tools, technologies, and resources to excel in your role
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
