Software Engineer, Partner Experience

Charlie Health•New York, NY

12h•$155,000 - $195,000•Hybrid

About The Position

Charlie Health leads the nation in high-acuity virtual behavioral care, having delivered life-saving treatment to more than 100,000 clients nationwide. Our Partner Experience team builds the technology that helps care partners seamlessly refer clients to Charlie Health, then stay informed as those clients progress through treatment. You’ll build intuitive, reliable product experiences that connect partner organizations and Charlie Health care teams. From streamlining referral workflows and automating updates to enabling secure communication and integrations with partner systems, your work will make it easy for partners to send more of the right clients to Charlie Health and confidently understand what’s happening after they do. This work is a direct growth lever for the company and a direct care lever for high-acuity clients. If you’re excited to build a newer platform for a fast-growing user group and want to ship product that drives partner adoption, improves care coordination, and expands access to care, this is the team for you.

Requirements

Professional experience developing user facing web or mobile applications that deliver meaningful business value.
Hands on production experience with an application programming language, preferably Python.
Ability to break down ambiguous problems into smaller parts with tractable solutions.
Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth.
2+ years experience as an engineer
Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week.
Charlie Health does not provide visa sponsorship.

Responsibilities

Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL.
Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions.
Be an owner. Collaborate with product and design to iterate to top notch product solutions.
Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We’re early and the expectation of folks joining at this stage is that you’ll play a huge part in setting and improving how we work.
Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods.
Ensure our clients can always access the care they need by participating in our on-call rotation