Walmart's Enterprise Business Services (EBS) is a powerhouse of seven exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart. As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart. The Contact Center Engineering team develops and maintains platforms that enable seamless customer support experiences. They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure high reliability across interactions. By optimizing solutions, the team supports efficient service delivery through agents and automation. Their work drives fast, consistent, and reliable communication within the contact center ecosystem, enhancing operational performance and customer satisfaction. The team emphasizes technical excellence, collaboration, and continuous improvement to address evolving business needs and deliver robust, scalable software solutions. As a Software Engineer III at Walmart, you will lead the design, development, and delivery of scalable software solutions aligned with business and technical requirements. This role involves analyzing complex requirements, coding with adherence to standards, and implementing automated testing and continuous integration practices. You will collaborate across teams to ensure high-quality, secure, and maintainable applications while driving improvements through telemetry and performance monitoring. Your expertise will support the evolution of Walmart’s technology platforms, contributing to innovative solutions that enhance operational efficiency and customer experience. About the team: What you'll do...
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Job Type
Full-time
Career Level
Mid Level