Support technically complex solutions. Perform system integration support for all Mulesoft services. Consult and partner with the Delivery teammates to understand the end goal and offer solutions and recommendations during the design. Work with other Ops teammates on the Mulesoft Ops and other Ops teams to resolve issues. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1.Maintain Mulesoft services, analyze alerts, resolve incidents, deploy code, configure solutions, using tools specific to the project or the area. 2. Lead and participate in the testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including testing and support for subsequent release testing. 3. Build non-functional monitoring capabilities, and continually improve the alerting for conditions in the Mulesoft system. 4. Maintain security controls and monitoring in support of company standards. 5. Typically lead incident and problem resolution. 6. Solve complex technical and operational problems. Act as a resource for teammates with less experience 7. May oversee the work of a small team. 8. Leverage continuous engineering practices to deliver business value regarding effectiveness of the Mulesoft services. Responsible for providing/updating automated monitoring capabilities, providing Production and non-Production support.
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Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Number of Employees
5,001-10,000 employees