The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Support technically complex solutions. Perform system integration support for all Mulesoft services. Consult and partner with the Delivery teammates to understand the end goal and offer solutions and recommendations during the design. Work with other Ops teammates on the Mulesoft Ops and other Ops teams to resolve issues. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1.Maintain Mulesoft services, analyze alerts, resolve incidents, deploy code, configure solutions, using tools specific to the project or the area. 2. Lead and participate in the testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including testing and support for subsequent release testing. 3. Build non-functional monitoring capabilities, and continually improve the alerting for conditions in the Mulesoft system. 4. Maintain security controls and monitoring in support of company standards. 5. Typically lead incident and problem resolution. 6. Solve complex technical and operational problems. Act as a resource for teammates with less experience 7. May oversee the work of a small team. 8. Leverage continuous engineering practices to deliver business value regarding effectiveness of the Mulesoft services. Responsible for providing/updating automated monitoring capabilities, providing Production and non-Production support.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees