Software Engineer II
About The Position
We are seeking a Software Engineer II to lead the Employee Self Service Platform Extensibility team. This team is at the forefront of enabling AI-powered self-service experiences across HR, IT, Facilities, and other enterprise domains. You will drive the development of extensibility features that empower AI agents to deliver seamless, personalized, and actionable employee support through Microsoft Copilot Studio and BizChat. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements
- Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Nice To Haves
- Master's Degree in Computer Science or related technical field.
- 3+ years of professional software engineering experience with deep understanding of distributed systems/Microservices architectures.
- 1+ years' of experience in design, coding, rapid prototyping, debugging, and problem-solving.
- nal software engineering experience with deep understanding of distributed systems/Microservices architectures.
- Ability to work on cross-platform integration.
- Exposure communicating, collaborating and navigating ambiguity in a cross-group environment
- Solid understanding of open APIs from ISVs like Service Now, SAP Success Factors, Workday, Oracle HRMS, ADP etc.
- Understanding driving quality experience for customers.
- Understanding of LLM and copilot is an added advantage.
- Cross-platform Single Sign On, On behalf of (OBO) development experience.
- Experience in Identity Frameworks including Oauth, Authentication, Authorization, OpenID Connect authentication.
Responsibilities
- Coordinate and partner across product teams, develop and support key extensibility features in Microsoft AI products – Microsoft Copilot Studio and Bizchat.
- Collaborate with internal and customer HR, IT, and Facilities stakeholders to understand business needs and translate them into technical solutions.
- Design and implement extensibility features that allow AI agents to interact with enterprise systems (e.g., HRIS, ITSM, Facilities platforms).
- Own the delivery of key extensibility features such as agent publishing, multi-agent architecture improvements, MCP and connectors, and conversational workflow customization.
- Identify and drive performance, scalability, and reliability improvements across the ESS platform.
- Establish engineering best practices, including CI/CD, telemetry, and quality assurance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
