About The Position

The scale of our operations is enormous. We need people who enjoy analyzing complicated problems, coming up with creative solutions, working in focused teams to build things no-one has thought of before, all in the service of production reliability. Acts as a Designated Responsible Individual (DRI) working on call to monitor service for degradation, downtime, or interruptions. Alerts stakeholders as to the status and gains approval to restore system/product/service for simple problems. Contributes to efforts to collect, classify, and analyze data with little oversight on a range of metrics (e.g., health of the system, where bugs might be occurring). Contributes to the refinement of product features by escalating findings from analyses to inform decisions regarding the engineering of products. Contributes to the development of automation within production and deployment of a complex product feature. Contributes to efforts to ensure the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility. Implements solutions and mitigations to more complex issues impacting performance or functionality of Live Site service and escalates as necessary. Builds, enhances, reuses, contributes to, and identifies new software devel

Requirements

  • Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
  • Candidates must have an active TS and be willing to upgrade to TS/SCI (with polygraph) or have an active TS/SCI and be willing to upgrade to TS/SCI (with polygraph).
  • This role will require candidates to maintain the TS/SCI (with polygraph) clearance. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
  • This position requires successful verification of the stated security clearance to meet federal government customer requirements.
  • This position requires verification of U.S. citizenship due to citizenship-based legal restrictions.
  • 4+ years of experience with PowerShell, C#, or C++.

Nice To Haves

  • Experience working on large-scale distributed services with on-call responsibilities.
  • Ability to build and influence broadly towards common goals and priorities.
  • Ownership of end-to-end project lifecycle with solid project management and communication skills.

Responsibilities

  • Acts as a Designated Responsible Individual (DRI) working on call to monitor service for degradation, downtime, or interruptions.
  • Alerts stakeholders as to the status and gains approval to restore system/product/service for simple problems.
  • Contributes to efforts to collect, classify, and analyze data with little oversight on a range of metrics (e.g., health of the system, where bugs might be occurring).
  • Contributes to the refinement of product features by escalating findings from analyses to inform decisions regarding the engineering of products.
  • Contributes to the development of automation within production and deployment of a complex product feature.
  • Contributes to efforts to ensure the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility.
  • Implements solutions and mitigations to more complex issues impacting performance or functionality of Live Site service and escalates as necessary.
  • Builds, enhances, reuses, contributes to, and identifies new software devel

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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