Software Engineer II, Product Adoption

Amplitude•San Francisco, CA

66d•Hybrid

About The Position

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,300 customers, including Atlassian, NBCUniversal, Under Armour, Square, and Jersey Mike's, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2's Summer 2025 Report. Learn how to optimize your digital products and business at amplitude.com. As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners. Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. About The Role & Team The Product Adoption organization is focused on helping users realize long-term value from Amplitude. The Nth User Adoption team plays a critical role in that journey by driving expansion within existing accounts. Many of our customers start with just a few users - often in product or data teams. Our job is to unlock value for everyone else. We build features that help new users get activated, highlight relevant parts of the product they might otherwise miss, and expand usage across teams and departments. This is especially impactful in large, complex organizations, where getting from the first few users to broad adoption is a multiplier for retention and revenue. We work across Amplitude's core product suite and integrations, partnering closely with Product, Design, and GTM. We ship fast, test often, and use data to guide what we build and where we invest. Our work touches activation, feature adoption, habit formation, and expansion - the entire lifecycle of turning someone from a new user into a loyal advocate. This is a role for a product-minded engineer who wants to own meaningful projects end-to-end and help shape the strategy and systems behind how customers adopt Amplitude.

Requirements

Have strong experience with modern web technologies, especially React, Node.js, and GraphQL
Can break down complex problems and own features from idea to release
Think deeply about the user experience and how technical decisions show up for the customer
Use data to make product decisions and are comfortable working through ambiguity
Communicate clearly, proactively, and with empathy across functions
Are comfortable mentoring and supporting other engineers
Bias toward action and iterative learning - you ship, test, and adapt
Are motivated by building systems that drive business impact and user success
Growth mindset: are motivated by moving metrics and driving concrete business outcomes while solving customer pain points

Nice To Haves

Have worked on product-led growth or expansion initiatives
Have experience building in-product education, onboarding, or integration surfaces
Are comfortable designing for enterprise users and scaling systems across diverse org structures
Understand experimentation and A/B testing platforms
Have led cross-functional initiatives or worked closely with GTM partners
Use AI tools (like Copilot or ChatGPT) to accelerate, not replace, your workflow

Responsibilities

Design and build product features that drive activation, engagement, and cross-team expansion
Work across the full stack using TypeScript, React, Node.js, and GraphQL
Lead project development from planning to launch and ongoing iteration
Build experiences that improve user onboarding, feature discovery, and product education
Collaborate with Product, Design, GTM, and other engineers to prioritize and deliver impact
Use data to identify opportunities and measure outcomes
Mentor engineers and contribute to technical decision-making and team culture
Leverage AI coding tools to speed up development while staying grounded in system understanding
Improve the quality, reliability, and maintainability of the code you touch
Help shape the long-term vision for how we grow adoption across the Amplitude platform

Benefits

Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
Flexible time off, paid holidays, and more
Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
Employee Stock Purchase Program (ESPP)

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