About The Position

Job Summary: The Software Engineer II, AI is responsible for designing, developing, and maintaining AI-driven systems, with a focus on integrating large language models. This role involves collaborating with business units to understand user needs and implementing AI solutions that enhance business operations. The engineer plays a key role in advancing AI capabilities within the firm, ensuring solutions are innovative, efficient, and aligned with business objectives. Job Duties: Develops AI-driven applications and integration points Researches and evaluates AI technologies for potential implementation Designs and maintains documentation for AI systems and processes Collaborates with business units to clarify AI solution requirements Coordinates technical efforts related to AI systems issues and optimizations Provides guidance and mentorship to junior developers on AI best practices. Integrates AI functionalities into existing systems to enhance user experience. Coaches’ junior developers on best practices and steps for developing sound coding decisions Educates Application Support Services professionals on responsibilities and provides guidance regarding effective resolution of issues Serves as the Secondary Support person for after-hours support Escalates critical issues to management and implements strategies for timely resolution Coordinates and organizes efforts and follow-up from items stemming out of team meetings Provides Level IV support for specific applications Performs code reviews to ensure quality and security in AI applications Monitors and supports existing AI applications and automations Other duties as required

Requirements

  • High School diploma or GED, required
  • Three (3) or more years of experience with developing applications utilizing C#, required
  • Experience with artificial intelligence / machine learning, required
  • Strong verbal and written communication skills
  • Excellent interpersonal and customer relationship skills
  • Capacity to work in a deadline-driven environment while handling multiple complex projects/tasks simultaneously with a focus on details
  • Capable of successfully multi-tasking while working independently or within a group environment
  • Ability to rely on extensive experience and judgment to plan and accomplish goals
  • Capable of working well under pressure while dealing with unexpected problems in a professional manner
  • Capacity to communicate and interact with all levels of employees and management
  • Ability to interact and build relationships and consensus among people
  • Advanced knowledge of concepts, practices and procedures within the software development industry
  • Strong information technology architectural and design skills
  • Solid project management and leadership skills to effectively act as technical lead on large projects
  • Capacity to consistently produce clean code and adhere to appropriate documentation standards

Nice To Haves

  • Bachelor’s degree in Computer Science or Information Systems, preferred
  • Experience with Microsoft Azure, preferred
  • Experience with REST APIs and other APIs, preferred
  • Prior experience serving in a technical lead role on IT projects, preferred
  • Microsoft developer certifications, preferred
  • AI or machine learning certifications, preferred
  • Experience with the following products, preferred: Microsoft Visual Studio Microsoft Azure DevOps or Github Microsoft SQL Server and/or Azure SQL DB AI tools and frameworks

Responsibilities

  • Develops AI-driven applications and integration points
  • Researches and evaluates AI technologies for potential implementation
  • Designs and maintains documentation for AI systems and processes
  • Collaborates with business units to clarify AI solution requirements
  • Coordinates technical efforts related to AI systems issues and optimizations
  • Provides guidance and mentorship to junior developers on AI best practices.
  • Integrates AI functionalities into existing systems to enhance user experience.
  • Coaches’ junior developers on best practices and steps for developing sound coding decisions
  • Educates Application Support Services professionals on responsibilities and provides guidance regarding effective resolution of issues
  • Serves as the Secondary Support person for after-hours support
  • Escalates critical issues to management and implements strategies for timely resolution
  • Coordinates and organizes efforts and follow-up from items stemming out of team meetings
  • Provides Level IV support for specific applications
  • Performs code reviews to ensure quality and security in AI applications
  • Monitors and supports existing AI applications and automations
  • Other duties as required
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