Software Engineer I

Ticketmaster • Reston, VA

2d

About The Position

JOB DESCRIPTION – Software Engineer I Location: Reston, Virginia Division: Ticketmaster US Line Manager: Manager, Software Engineering Contract Terms: Permanent FTE, 40 hours per week Who are we? Ticketmaster, a proud division of Live Nation Entertainment, is the world's leading live event high tech ticketing company selling nearly 455 million tickets each year, supporting over 145,000 events and more than 12,000 clients in 21 countries worldwide. At Ticketmaster, we power the people who create culture through live events, connecting more passionate fans to those experiences than anyone else. We are innovators that embrace change and work hard to help others succeed. We believe in open communication and stress accountability, because fans and clients count on us every day. We strive for ease of use for our clients and fans while seeking out those who have a bias for action versus a desire for directives. Why Ticketmaster? A career at Ticketmaster will challenge and engage you. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment. The Team The Integration Team is part of a development organization that supports the Ticketmaster Archtics platform. ARCHTICS is the primary tool used by the NFL, NHL, NBA, and major event venues globally. It supports CRM/retention, marketing, renewals, invoice/payment processing, inventory control, and reporting, seeing more than $3.8B in transactions annually. The primary focus of the Integration Team is to support Ticketmaster clients (major sports teams and venues) as well as “Nexus” vendor partnerships by enhancing our B2B offerings, adding best-of-breed solution providers to Ticketmaster's product portfolio. This includes providing access to data through APIs, file-based delivery, and streaming as well as miscellaneous asks that other teams cannot fill. The Job Engineer I- Software Development Aid in the design, development and implementation of software code while participating in team activities and contributing to discussions. As a developer on a growing team, work collaboratively with the team to drive towards more modern technologies. Ticketmaster is at an exciting point in the company's history- we are still rapidly growing while simultaneously undergoing major initiatives to modernize key platforms. Archtics is one of the key, core platforms in the Ticketmaster tech stack. Engineers on our team are looking to provide new, more efficient ways to deliver data to our clients and partners. Most of our current technology is based on nightly file-based deliveries or API calls to/from client databases. Current reporting capabilities within Archtics, while broad in scope, are not as flexible as needed. To add stability to client systems and provide data in near-real time, more flexible solutions using data streaming technologies, off-platform data storage in AWS, and other approaches are being pursued. New, more customizable and flexible reporting tools that integrate into the existing Ticketmaster reporting portals are also being pursued and developed. Getting data to clients and customers faster and offering greater flexibility is our goal. Utilizing new, versatile and widely used technologies are the means of getting us there. Developers are offered wide flexibility in choosing these tools and products. Working closely with major sports teams and venues, our developers get the satisfaction of directly seeing the impact of the work they do- helping to get millions of fans into live events every day- they do this while getting the chance to investigate and implement cutting edge technologies.

Requirements

• A minimum of a Bachelor’s degree in a technical discipline (CS, MS)
• Strong understanding of OOP programming and programming languages such as Java, Python
• Experience with open source development tools (Maven, Jenkins, GIT)
• Spring Boot (REST API development)
• SQL basics

Nice To Haves

• Familiarity with the following a plus:
• REACT JS
• Backend technologies (Node JS, Mongo DB, Websockets)
• ELK Stack for logging
• Prometheus and Grafana for monitoring
• AWS (EC2, S3, Lambda and other serverless technologies)
• Terraform
• Linux OS
• Docker
• Kubernetes
• Worked with a CI/CD pipeline (DevOps)
• Agile development practices

Responsibilities

• Learning our processes and design principles by working closely with our senior and lead engineers
• Investigating and implanting new technologies to improve team efficiency and data delivery to our clients. This includes utilizing new streaming and data delivery technologies and cloud storage platforms.
• Implementing new technologies to better dynamically scale our infrastructure and make it easier to build and deploy code in a DevOps development model.
• Improving and implementing new tools to provide more security to our platforms while also providing more visibility into system health through improved monitoring and alerting tools and processes.
• Constantly seeking to improve team performance by investigating and implementing automation processes to remove toil wherever possible.
• Liase with development peers throughout the company- Our teams unique position allows us to connect with teams all over the world through our company
• After implementing new systems, closely monitor and evaluate them, looking for constant improvement.
• Closely interact with senior developers, management, Project Management, Product Management, Operations, and a wide variety of teams throughout the organization.

Benefits

• Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• 401(k) program with company match, stock reimbursement program
• New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• Volunteer time off, crowdfunding match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees