Software Engineer, Fulfillment (Remote)
About The Position
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. Creating a delightful customer experience from order creation through successful delivery is a core part of ezCater’s mission. As a Software Engineer on the Fulfillment Experience team, you will focus on building systems and workflows that support post‑order fulfillment, delivery coordination, issue resolution, and operational excellence across ezCater’s marketplace. You will work on services and experiences that sit at the intersection of customers, restaurants, delivery partners, and internal operations teams. This includes evolving our fulfillment workflows, improving reliability and observability, and integrating with internal and third‑party systems that enable Customer Service and Operations to deliver exceptional outcomes at scale. You’ll partner closely with Product, Design, Customer Service, Operations, and other engineering teams, and you’ll report to the Engineering Manager within the ezCater Product Engineering organization.
Requirements
- 2-4+ years of professional software development experience.
- Fullstack experience on a product engineering team, ideally working with Ruby on Rails, with React and TypeScript.
- Working knowledge of SQL / relational databases.
- Experience contributing to the design and implementation of production systems.
- Experience building and consuming APIs, with an understanding of API-first development.
- Comfort working on both customer-facing features and internal tooling.
- An appetite for learning, experimentation, and curiosity, and an ability to apply what you learn to make products better.
- A friendly, flexible, and pragmatic approach to work.
Nice To Haves
- Postgres? Even better.
- Exposure to Go, GraphQL, and Kafka is an asset, but not a requirement.
Responsibilities
- Design, build, and maintain backend services and workflows that support ezCater’s fulfillment and post-order experiences, with guidance from senior engineers and technical leads.
- Collaborate with Product, Design, Customer Service, and Operations partners to help translate real-world fulfillment problems into well-scoped, practical technical solutions.
- Contribute to improving system reliability, performance, and observability across critical fulfillment paths by implementing fixes, enhancements, and incremental improvements.
- Deliver high-quality code by following established engineering standards, balancing quality and speed while learning when and how to iterate safely.
- Participate in design reviews, code reviews, and team discussions to grow technical judgment and contribute to shared engineering outcomes.
- Work within existing architectures and APIs while learning how different systems across ezCater interact to support fulfillment workflows.
- Continuously develop your technical skills and domain understanding in a collaborative, feedback-driven environment.
Benefits
- Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
