Software Development Engineer, Communications and Corporate Responsibility, Operations and Technology

Amazon.com, Inc.•Minneapolis, MN

27d

About The Position

Are you passionate about creating software that applies Generative AI and Natural Language Processing to solve business problems at Amazon's scale? Do you thrive in a fast-paced environment where your high ownership and customer obsession makes an outsized impact? At Amazon's Communications and Corporate Responsibility organization, we're at the forefront of media intelligence and brand management for one of the world's most enduring and iconic brands. We hire the best minds in technology to innovate and build solutions that empower our worldwide communications team and the businesses they support. We build systems using Large Language Models to search, analyze, tag, and route relevant global media and social coverage. Solving Amazon's complex communication challenges, at global scale, is at the core of what we do. Our challenges are significant and impact Amazon's global brand across numerous regions and product lines. We're looking for individuals who are excited by the prospect of creating new tools and features from the ground up, while managing the ambiguity and pace of a rapidly evolving field. If you're passionate about using technology to solve real-world communications challenges, have a knack for working with large-scale data systems, and want to be at the forefront of building AI applications in corporate communications, we want you to join us in shaping the future of media intelligence at Amazon.

Requirements

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language
Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence

Nice To Haves

3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Experience with search technologies like OpenSearch
Experience using Generative AI, Natural Language Processing, or Machine Learning to analyze text at scale

Responsibilities

Ingesting and processing global news media, broadcast, podcast, and social media in real-time
Designing Generative AI solutions to revolutionize how communications professionals create, analyze, and review content
Creating robust search and monitoring mechanisms to track brand mentions and industry trends
Building intuitive reporting tools that transform complex data into actionable intelligence
Building an intuitive User Experience (UX) for our internal customers