Engineer, Corporate Technology

Forbes•Jersey City, NJ

1d•$95,000 - $106,000•Hybrid

About The Position

Forbes is an iconic global media brand that has symbolized success for over a century. Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world. Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators. The Forbes brand reaches more than 140 million people monthly worldwide through its trusted journalism, signature ForbesLive events and 49 licensed local editions in 81 countries. Forbes is seeking a Corporate Technology Engineer to join our team. This role is responsible for designing, implementing, and supporting endpoint, identity, and collaboration technologies across a remote and hybrid workforce. The Engineer will serve as an escalation point for complex technical issues and play a key role in improving reliability, security, and operational efficiency across corporate systems. Our office operates as a remote and hybrid workforce, with in-person collaboration expected for certain roles. Based on the responsibilities of this position, a hybrid work schedule with a minimum of three in-person collaboration days per week at our Jersey City, NJ headquarters is expected.

Requirements

5+ years of experience in Corporate IT, Endpoint Engineering, or Systems Support roles.
Strong hands-on experience managing devices using Microsoft Intune and Jamf Pro.
Deep knowledge of Windows and macOS administration, including OS deployment, configuration, and troubleshooting.
Experience with Okta, Azure Active Directory, and Active Directory, including identity and Mimecast.
Strong understanding of endpoint security principles and tooling (CrowdStrike or equivalent).
Proficiency supporting Microsoft 365, Google Workspace, Zoom, SharePoint, and related SaaS platforms.
Working knowledge of networking fundamentals, including Wi-Fi, DNS, DHCP, and VPNs.
Demonstrated ability to operate with minimal supervision while managing multiple priorities.
Proven ability to balance operational support responsibilities with project-based work.
Strong documentation and communication skills, with the ability to explain technical concepts to non-technical audiences.
Ability to regularly lift and carry objects weighing between 20 and 30 pounds.

Responsibilities

Serve as a technical escalation point for complex endpoint, identity, and access-related issues beyond the helpdesk level.
Design, implement, and maintain endpoint management solutions using Microsoft Intune and Jamf Pro across Windows and macOS environments.
Manage user identity and access through Okta, Azure Active Directory, and Active Directory, including lifecycle management, MFA, and group-based access controls.
Ensure endpoint security posture through deployment, configuration, and monitoring of tools such as CrowdStrike, Okta Verify, and other endpoint protection platforms.
Support security audits, access reviews, and corporate security initiatives in partnership with Cybersecurity and other stakeholders.
Develop and maintain standardized device configurations, policies, and compliance baselines.
Support and optimize collaboration tools including Microsoft 365, Google Workspace, Slack, Zoom, and SharePoint.
Provide advanced troubleshooting for hardware, software, networking, and video conferencing issues across Windows and Macintosh systems.
Maintain and improve conference room technology, including Zoom Rooms, displays, cameras, microphones, and control systems.
Create and maintain technical documentation, runbooks, and internal knowledge base articles.
Analyze recurring issues and implement long-term fixes, automation, or process improvements.
Provide mentoring and technical guidance to junior staff and serve as a point of escalation for complex technical issues.
Balance day-to-day operational support with longer-term projects, platform improvements, and lifecycle initiatives.
Operate independently on assigned initiatives, owning solutions from design through implementation and ongoing support.
Participate in after-hours or on-call support as needed for critical incidents or projects.