Software Development Engineer - Test, Customer Systems
About The Position
In this dynamic and fast-paced role, you will be directly responsible for ensuring the quality of Apple's customer support experience, focusing on consistent functionality, performance, and stability. This involves understanding new and existing feature implementations to craft informed and robust testing charters, authoring test scenarios, scripts, and plans, and then executing functional, performance, and stability testing. You will also write and review automation test scripts, identify and report defects with first-level root cause analysis and consistent reproduction steps, and champion quality efforts by collaborating with test automation engineering, product management, and engineering program teams.
Requirements
- 4+ years experience in software quality assurance testing
- Expertise with tools like Selenium, RestAssured, Protractor, Appium, XCode, Charles, Git etc.
- Proficiency in one or multiple languages such as Python, Java, Swift , Ruby etc.
- B.S in Computer Science, Computer Engineering or similar or equivalent related work experience.
Nice To Haves
- Experience testing iOS native and Safari-based web applications.
- Familiarity with CI/CD pipelines and practical experience integrating automated tests for continuous feedback.
- Attention to detail.
- A passion to get the little things right.
Responsibilities
- ensuring the quality of Apple's customer support experience
- understanding new and existing feature implementations to craft informed and robust testing charters
- authoring test scenarios, scripts, and plans
- executing functional, performance, and stability testing
- write and review automation test scripts
- identify and report defects with first-level root cause analysis and consistent reproduction steps
- champion quality efforts by collaborating with test automation engineering, product management, and engineering program teams
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
