Software Development Engineer, Music Metrics & Data Platform

Amazon • San Francisco, CA

22h

About The Position

Amazon Music is an immersive audio entertainment service that deepens
connections between fans, artists, and creators. From personalized music
playlists to exclusive podcasts, concert livestreams to artist merch, Amazon
Music is innovating at some of the most exciting intersections of music and
culture. We offer experiences that serve all listeners with our different tiers
of service: Prime members get access to all the music in shuffle mode, and top
ad-free podcasts, included with their membership; customers can upgrade to
Amazon Music Unlimited for unlimited, on-demand access to 100 million songs,
including millions in HD, Ultra HD, and spatial audio; and anyone can listen for
free by downloading the Amazon Music app or via Alexa-enabled devices. Join us
for the opportunity to influence how Amazon Music engages fans, artists, and
creators on a global scale.

At Amazon Music, big data fuels the growth of our business. The Metrics and Data
Platform organization enables easy, deep, and repeatable analysis of Music
customer data. We obsess over making it easy to quickly collect high quality
data, manage the behavioral event model, and empower Amazon teams to build
responsive and data-driven customer experiences. Our mission is to empower all
teams at Amazon Music to make informed decisions and confidently measure their
results using high quality, reliable, and timely data.

If you love the challenges that come with big data or application development,
then this role is perfect for you. We collect billions of daily customer signals
and own tier-1 services to collect, process, serve, and monitor events in real
time. We build cross-platform analytics SDKs and self-service tools that make it
effortless for teams to instrument applications, evolve the event model, and
access high-quality behavioral data.

You are an experienced and passionate Software Development Engineer who wants to
solve complex problems at the intersection of software and data engineering. You
will design and build foundational telemetry platform capabilities that serve
100+ Amazon teams. Your work will focus heavily on cross-platform SDK
development: building robust, production-grade instrumentation libraries using
Kotlin Multiplatform and TypeScript that run across mobile (iOS, Android), web,
and backend applications. You'll create SDKs with intuitive APIs that make it
effortless for application teams to instrument their code and collect
high-quality behavioral data. You will also contribute to tier-1 backend
services that process billions of daily events and self-service tools that
empower teams to onboard their applications within minutes and evolve the event
model. You will work on a well-established team with many greenfield
opportunities, collaborating with highly motivated engineers. This is a unique
opportunity to bring your mobile and client development expertise to a
backend-heavy team that is expanding into cross-platform SDK development to
better understand our customers.

Requirements

• 2+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience programming with at least one software programming language

Nice To Haves

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent
• Experience developing mobile apps for Android or other platforms
• Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems
• Experience with AWS products and services
• Experience with Kotlin Multiplatform or similar cross-platform frameworks

Responsibilities

• Develop cross-platform SDKs and instrumentation libraries that run on mobile, web, and backend, making it effortless for application teams to emit high-quality telemetry data
• Build and operate tier-1 backend services that ingest, enrich, route, and monitor billions of daily customer events in real time, ensuring high availability and low latency for data consumers
• Contribute to self-service event model governance and design tools used to evolve schemas, attributes, and validation rules
• Participate in on-call rotations and drive continuous improvement of team software and processes, identifying opportunities to enhance quality, maintainability, and operational excellence
• Actively mentor engineers through code reviews and design discussions, provide meaningful feedback that improves code quality, and teach teammates about mobile development best practices
• Participate in full software development lifecycle activities including scoping, design, coding, testing, deployment, and maintenance

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level