About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. IVS is building the future of real time interactive video. IVS Media Processing Team is seeking an experienced distributed systems software engineer to design and develop infrastructure that powers live video streaming across the globe. In this role, you will own the end-to-end design, development, and operational excellence of systems that orchestrate live video workflows at massive scale. You will drive technical vision across your team and influence the broader organization's architecture. You will deliver solutions that raise the bar for latency, reliability, and customer experience. You will write code, review designs, dive deep into operational metrics, drive a culture of engineering excellence and mentor engineers at all levels. You are not just building features — you are shaping the future of live video in the cloud. As an SDE III on the AWS IVS Media Processing team, you begin by reviewing overnight operational metrics and triaging critical issues with on-call engineers. You lead architecture discussions for a new low-latency video processing feature, making key technical decisions on scalability and performance trade-offs. You mentor SDE IIs through complex design challenges and conduct thorough code reviews. Mid-day, you meet with product managers to shape the roadmap based on customer feedback and technical feasibility. You spend time optimizing system performance, reducing processing latency by 15%. Your day concludes presenting a technical deep-dive to senior leadership on upcoming infrastructure improvements. The AWS IVS Media Processing team builds and operates services that enable customers to transform, enhance, and deliver live and on-demand video content at scale. We develop solutions for video transcoding, packaging, and content delivery that power interactive video experiences for millions of viewers worldwide. Our team focuses on delivering low-latency, high-quality video processing capabilities while maintaining operational excellence and cost efficiency. We work backwards from customer needs to innovate on video infrastructure that helps creators, broadcasters, and developers build engaging streaming applications.

Requirements

  • 10+ years of non-internship professional software development experience
  • 10+ years of programming with at least one software programming language experience
  • 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
  • Experience as a mentor, tech lead or leading an engineering team
  • 8+ years of highly scalable systems experience
  • Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies
  • Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
  • Experience with live video/media processing technologies and concepts (transcoding, ABR packaging, CMAF, HLS, DASH, RTMP/SRT ingest, ad insertion, DRM, SCTE-35 signaling).

Responsibilities

  • Design and implement highly available, low-latency distributed systems for orchestrating live video processing workflows (transcoding, DRM, ad insertion, quality analysis, redundancy/failover) across globally distributed infrastructure.
  • Develop systems that handle stateful, long-running live workflows with strict SLA requirements
  • Architect solutions for elastic scaling — from zero to thousands of concurrent live channels — while maintaining deterministic latency and resource efficiency.
  • Serve as a technical leader across the team and organization; produce architectural designs, technical vision documents, and roadmaps that influence multi-year strategy.
  • Lead design reviews and provide constructive, high-quality feedback on system designs, code reviews, and operational practices across the team.
  • Identify and drive resolution of systemic technical debt, operational risks, and architectural bottlenecks.
  • Own the operational health of your systems in production. Participate in on-call rotations, lead incident response for high-severity events affecting live customer workflows, conduct and lead Correction of Error (COE) reviews and drive actionable improvements that prevent recurrence.
  • Mentor junior engineers through design guidance, code reviews, and career development conversations.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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