Software Asset Manager

TEKsystems

10d•$60 - $80•Onsite

About The Position

TEKsystems is seeking a Senior Software Asset Manager in Fort Belvoir, VA to support the DTRA I3TS program. This role provides Software Asset Management (SAM) support to a large government agency, primarily leveraging the ServiceNow platform. You will lead the planning, deployment, monitoring, harvesting, and retirement of software assets by implementing best-practice workflows within the ServiceNow SAM Professional module and ITSM suite. You will be responsible for creating and maintaining the accuracy of the ServiceNow CMDB, managing software entitlements, and ensuring license compliance based on software license right-to-use (RTU), maintenance agreements, and discovery data.

Requirements

This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)
Because an active or interim DoD clearance is required, U.S. Citizenship is required
Asset management
Servicenow
itsm

Nice To Haves

ServiceNow Certifications: ServiceNow Certified Implementation Specialist – Software Asset Management (CIS-SAM) or ServiceNow Certified System Administrator (CSA).
Professional Certifications: IAITAM Certified Software Asset Manager (CSAM) or CHAMP.
Analytical Skills: Metrics-driven thinker with the ability to translate ServiceNow data into actionable cost-saving insights.
Communication: Ability to present complex compliance data to diverse stakeholders and management levels.
SQL/Reporting: Experience with SQL or advanced ServiceNow Reporting/Performance Analytics to generate custom license metrics.

Responsibilities

ServiceNow SAM Implementation: Support the development, configuration, and management of the ServiceNow SAM Professional module to automate the software lifecycle.
Workflow Integration: Implement and optimize software request workflows within ServiceNow ITSM, ensuring seamless integration between the Service Catalog and Asset Management.
Entitlement Management: Manually create and modify IT software asset records, entitlements, and software models within ServiceNow, ensuring linkage to appropriate contract records.
Compliance & Reconciliation: Utilize the ServiceNow License Workbench to monitor compliance position, perform reconciliation, and address out-of-compliance alerts.
Data Accuracy: Ensure the integrity of software discovery data within the ServiceNow CMDB by validating relationships between software installations and hardware devices.
License Harvesting: Lead software harvesting and reclamation efforts using ServiceNow Reclamation Rules to optimize license utilization and reduce costs.
Contract Lifecycle: Maintain software license contracts and maintenance agreements within ServiceNow, ensuring all vendor agreement changes are accurately reflected.
Reporting: Create and distribute automated software compliance and utilization reports using ServiceNow Dashboards and Performance Analytics.