Software Asset Management (SAM) Senior Analyst

Caterpillar•East Peoria, IL

32d•Onsite

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. What does it mean to live the Caterpillar Experience? It means you play a part in building a better world. You contribute to a winning culture-a spirit of accountability-that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world. Job Summary: The Software Asset Management (SAM) Senior Analyst is a key individual contributor responsible for ensuring enterprise-wide software license compliance and optimizing software asset utilization. This role involves conducting in-depth analyses of software usage and contractual entitlements, producing Effective License Position (ELP) reports using Flexera, and driving remediation efforts to maintain compliance. The SAM Senior Analyst will also serve as a strategic liaison between internal Software Owners and the Enterprise Asset Management (EAM) team, supporting software lifecycle activities including contract renewals, end-of-life (EOL) identification, and associated remediation planning. Success in this role requires strong analytical skills, attention to detail, and the ability to collaborate across technical and business teams to ensure software assets are managed efficiently and in alignment with organizational goals.

Requirements

5+ years of experience in years of experience in Software Asset Management or IT Asset Management.
Strong understanding of the software lifecycle from licensing and procurement to deployment and decommissioning
In-depth knowledge of software license entitlements, EULAs, and use rights for complex agreements
Demonstrated ability to develop strategies for rationalizing and optimizing license entitlements across the enterprise
Deep understanding of Flexera ITAM, including configuration and reporting.
Excellent analytical, problem-solving, and communication skills.
Self-motivated with a willingness to learn and grow in a structured environment.

Nice To Haves

Professional certifications such as CSAM, CITAM, CHAMP, or CAMSE are a plus.
Hands-on experience applying automation and AI in SAM processes for efficient compliance monitoring is a plus

Responsibilities

Lead team of resources to load and manage Flexera entitlements, create Effective License Position and remediation activities.
ServiceNow Model Table Management and Software Catalog Management
Software Usage & Optimization, analyze software usage reports to identify underutilized applications and establish removal rules for infrequently used software to optimize license usage and reduce costs.
Process Improvement, identify and document requirements to enhance SAM processes and workflows and contribute to continuous improvement initiatives across software asset management practices.