Software App Development Analyst

BDO USA•Ridgeland, WI

1d•$95,000 - $125,000

About The Position

Job Summary: The Software App Development Business Analyst is responsible for accomplishing objectives through the analysis of business functions and process requirements. This role interacts with senior analysts, product managers, and their teams to develop and document business processes based on product requirements. The Business Analyst communicates directly with stakeholders and clients to assist in product discovery and works with software development teams to translate project requirements into deliverable systems. The incumbent helps internal and external stakeholders define problems and implement solutions using best practices from business analysis, project management, and process improvement disciplines. Job Duties: Works with project and product teams to establish scope, deliverables, and resource requirements Assists in conducting needs assessments and requirements gathering while developing business process models to meet project goals Assists in the development and management of user stories, acceptance criteria, test plans, and technical documents Assists in development of user training materials, best practice guidance, and Level 1 support Assists in quality assurance testing, with progression to managing the testing process Assists in communication of project progress challenges, resolutions, and other business concerns to stakeholders in a clear, accurate, and timely manner Assists senior team members with operational tasks, such as systems documentation and developing training materials Facilitates meetings with internal and external stakeholders to identify requirements, develop workflows, develop solutions, and manage project phases Conducts research to find data sources and information to support projects Performs root cause analysis and recommends solutions Other duties as required

Requirements

High school diploma or equivalent, required
Three (3) or more years of experience as a Business Analyst, Project Manager, or Process Improvement specialist demonstrating progression in complexity, scope, and number of projects managed, required
One (1) or more years of experience in an Agile Scrum software development framework, required
Strong organizational and multitasking skills
Superior attention to detail and ability to meet tight deadlines
Strong analytical and problem-solving skills
Ability to design and improve processes
High level of integrity and discretion
Ability to work effectively with minimal supervision
Ability to communicate complex information clearly to diverse audiences
Ability to travel as required by client/business needs
Learns quickly and adapts to new technologies
Possesses excellent communication and written skills
Self-starts and works well in a team environment

Nice To Haves

Bachelor’s degree in technology, project management, accounting, or business discipline, preferred
Project Management Professional (PMP), preferred
Certified Business Analysis Professional (CBAP), preferred
Lean Six Sigma certification, preferred
Certified Scrum Master, preferred
One (1) or more years of experience with Microsoft Power Platform products with Power Apps and/or Power Automate, preferred
Proficiency in business analysis and project management tools (e.g.,Jira, Asana, ClickUp, Monday.com, or Azure DevOps), preferred
Proficiency in Microsoft SQL, Power BI, and SSRS, preferred
Proficiency with using data sources to produce reports and dashboards, preferred
Proficiency in Azure DevOps, preferred
Experience with product design tools, such as Figma, Visio, Miro, Mural or another software design tool, preferred

Responsibilities

Works with project and product teams to establish scope, deliverables, and resource requirements
Assists in conducting needs assessments and requirements gathering while developing business process models to meet project goals
Assists in the development and management of user stories, acceptance criteria, test plans, and technical documents
Assists in development of user training materials, best practice guidance, and Level 1 support
Assists in quality assurance testing, with progression to managing the testing process
Assists in communication of project progress challenges, resolutions, and other business concerns to stakeholders in a clear, accurate, and timely manner
Assists senior team members with operational tasks, such as systems documentation and developing training materials
Facilitates meetings with internal and external stakeholders to identify requirements, develop workflows, develop solutions, and manage project phases
Conducts research to find data sources and information to support projects
Performs root cause analysis and recommends solutions
Other duties as required