TigerGraph-posted 2 days ago
$75,000 - $90,000/Yr
Full-time • Mid Level
Redwood City, CA
101-250 employees

TigerGraph is a platform for advanced analytics and machine learning on connected data. TigerGraph's core technology is the only scalable graph database for the enterprise. Its proven technology supports fraud detection, customer 360, MDM, IoT, AI, and machine learning. Fortune 500 organizations and the most innovative mid-size and startup companies choose TigerGraph to accelerate their analytics, AI, and machine learning: Seven out of the top ten global banks use TigerGraph for real-time fraud detection. Over 50 million patients receive care path recommendations to assist them on their wellness journey. 300 million consumers receive personalized offers with recommendation engines powered by TigerGraph. TigerGraph reduces power outages by optimizing the energy infrastructure for 1 billion people. We are seeking a results-driven Software Account Manager to help manage and grow relationships with existing clients while ensuring successful adoption and ongoing satisfaction with our software solutions. The Software Account Manager works closely with and supports the sales director for assigned accounts, aligning customer needs with product capabilities to drive retention, expansion, and long-term value.

  • Assist the sales director in managing and growing assigned existing accounts.
  • Identify and reach out to new contacts and lines of business in accounts to develop new use cases.
  • Understand customer business objectives and translate them into software solutions.
  • Oversee education and training initiatives in the accounts.
  • Coordinate with Sales, Customer Success, Product, and Support teams to resolve issues and deliver value.
  • Other duties as assigned
  • Bachelor’s degree in Business, Marketing, Information Systems, or related field
  • 3+ years of experience in inside sales, business development or account management for enterprise software solutions
  • Strong understanding of SaaS or software-based products
  • Proven ability to manage multiple accounts
  • Excellent communication and relationship-building skills
  • Highly motivated self-starter
  • Competitive salary plus commission
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Professional development opportunity
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