Soda Fountain Machine Technician

KRISTEN DISTRIBUTING CO•Bryan, TX

29d•$24 - $29•Onsite

About The Position

As a Boots Fountain Technician at Kristen Distributing Company, you will be responsible for the installation, maintenance, and repair of soda fountain machine equipment at customer accounts. Your role is essential in ensuring the equipment operates smoothly, consistently delivering high-quality beverages, and maintaining customer satisfaction. You will be the primary point of contact for technical support, troubleshooting equipment issues, and offering solutions to customers.

Requirements

Must be 18 years of age or older.
High school diploma or equivalent required.
3 to 5 years of experience working with soda fountain machines, refrigeration, or similar equipment preferred.
Knowledge of refrigeration, plumbing, and electrical systems as they relate to beverage equipment.
Strong mechanical aptitude and ability to troubleshoot and repair mechanical, electrical, and plumbing components.
Valid driver’s license and willingness to travel to customer locations.
Ability to read and interpret technical manuals, diagrams, and schematics.
Experience using hand and power tools, with knowledge of plumbing and water filtration systems.
Familiarity with point-of-sale (POS) integration and calibration of beverage systems.
Excellent communication skills and a customer-focused mindset.
Ability to lift and carry heavy packages (up to 50 lbs), bend, twist, and stand for extended periods.
Strong safety awareness and commitment to safe work practices.
Ability to maintain accurate records and documentation of work performed.
Must be able to pass a drug test and background check.
Ability to work under pressure and meet deadlines while maintaining a positive and professional attitude.
Ability to work independently and as part of a team to complete assignments within given instructions and parameters.
Strong work ethic and willingness to contribute to team success.

Responsibilities

Installation: Install beverage dispensing equipment at customer locations, ensuring proper setup and functionality.
Maintenance and Repairs: Perform regular maintenance, including inspections, cleaning, sanitizing, and part replacements, to ensure optimal equipment performance.
Troubleshooting: Diagnose and repair mechanical, electrical, and plumbing issues related to beverage dispensing systems, providing timely and accurate solutions.
On-Call Support: Play a key role in maintaining smooth operations by being available for occasional evening and weekend support. This schedule is part of a rotating system that will be discussed in detail during the interview, ensuring you are well-prepared to assist when needed.
Customer Training: Instruct customer personnel on the proper operation and care of equipment, ensuring efficient use.
Technical Support: Serve as the onsite contact for all technical issues, delivering professional and effective support for customers.
Customer Relationships: Build and maintain strong professional relationships with customer accounts to ensure satisfaction with service and product quality.
Product Delivery: Occasionally deliver products to customer locations, ensuring timely and efficient service.
Parts Management: Order necessary parts for repairs and maintenance, ensuring an adequate supply is maintained for timely service.
Inventory Control: Manage tools, spare parts, and supplies, ensuring they are well-organized and properly stocked.
Quality Control: Monitor equipment performance and ensure beverage quality meets company standards.
Documentation: Maintain detailed records of all installations, maintenance, and repairs, including parts used and services provided.
Collaboration: Work closely with the sales team and fellow technicians to coordinate service schedules and address customer needs.
Safety Compliance: Follow all safety protocols when working with electrical, mechanical, and refrigerant systems to ensure a safe work environment.
Additional Duties: Perform other job-related tasks as needed, demonstrating flexibility and a strong team-oriented mindset.

Benefits

Competitive starting hourly rate ranging from $24.00 to $29.00, based on experience and skills.
Monday through Friday schedule with on-call responsibilities for evening and weekend service calls to provide timely support when needed.
Comprehensive Insurance Coverage: Embrace peace of mind with our comprehensive suite of benefits, including medical, dental, vision, life, critical illness, and accident insurance for both you and your eligible family members.
Income Protection: Safeguard your financial future with voluntary short-term and long-term disability insurance options exclusively for employees.
Base Life Insurance: Our commitment to your security includes a generous company-paid policy worth $30,000.
Financial Security: Take charge of your future with confidence through our company's matching 401(k) program, ensuring your financial prosperity.
Paid Time Off: Unwind and indulge in well-deserved relaxation with our generous paid time off policy, available after just six months of employment.
Paid Holidays: Celebrate the joys of life with seven paid holidays annually, creating cherished moments with loved ones throughout the year.
Efficient Paydays: Experience seamless and hassle-free paydays through our convenient bi-weekly pay schedule and direct deposit payment system, allowing you to focus on what matters most.
Employee Counseling: Access free, confidential counseling from our dedicated on-staff counselor, providing invaluable support for life's everyday challenges.
Provided Equipment: We furnish essential tools and technology to support employees in their roles, fostering productivity and seamless communication across the organization.