Social Worker (Program Coordinator) - Spinal Cord Injury

Department of Veterans Affairs • Prescott, AZ

64d • Onsite

About The Position

The Social Work Program Coordinator serves as program coordinator at the GS-12 grade level and is administratively responsible for the Northern Arizona VA Health Care System (NAVAHCS) Spinal Cord Injury and Disorder program. The program provides a full-range of care for all eligible Veterans who have sustained injury of the spinal cord or have a generally stable neurologic impairment of the spinal cord. Recruitment/ Relocation Incentives May be Authorized for Highly Qualified Candidates This is an OPEN CONTINUOUS ANNOUNCEMENT and may be posted up to January 19, 2026, OR until vacancy filled. The initial cut-off date for referral of eligible applications will be November, 12, 2025, with subsequent cut-off dates every two weeks until vacancy is filled. Total Rewards of a Allied Health Professional

Responsibilities

• Provide supportive services and case management services to Veterans seeking SCI services and have a timely response to individuals in psychosocial crisis as well as supporting the behavioral health needs of those in crisis.
• Coordinator will collaborate with the other members of the SCI clinic, and other medical services staff in the provision of comprehensive health care services to Veterans, will ensure equity of access, service, and benefits to this population, and collect, develop, and analyze data from this program, using appropriate clinical indicators and monitoring activities to assure that the care provided is of the highest quality.
• Responsible for the implementation of written treatment program policies and procedures developed by Social Work Service that are based on coherent empirical and theoretical rationale and are consistent with patient rights and the maintenance of comprehensive written patient progress notes and outcomes.
• Develops a system to identify SCI patients served by the facility and community who belong in this special disability group. This may involve use of the Spinal Cord Dysfunction (SCD) Registry, Patient Treatment File searches, Veterans Health Information System and Technology Architecture (VistA) and Computerized Patient Record System (CPRS) records, SCD reports and/or Classification reports, Patient Data Exchange, Network Health Exchange, and contacts within the community.
• Serves as the point of contact for all inquiries regarding the SCI program.
• Coordinates an annual comprehensive preventive health evaluation for each enrolled SCI patient at the SCI Center or at an appropriate SCI Outpatient Support Clinic.
• Prepares SCI program reports for the SCI Center, SCI Support Clinic, SHG Group in VA Central Office, Congress, and other stakeholders.
• Develops a procedure for referrals between the SCI Center and local VA and/or community hospitals and facilitates appropriate and timely inter-facility transfers.
• Establishes performance standards for the SCI program that promote quality and efficiency in service to the Veterans in coordination with the overall goals of the medical center and national SCI program.
• Explores and analyzes long-term care placement options in the community, i.e., assisted living facilities, nursing homes, handicapped accessible housing, and state Veterans' homes.
• Manages the daily operation of the SCI program and provides accountability for program effectiveness and modification of service patterns to enhance customer satisfaction.
• Completes psychosocial evaluation and assessment and periodic reassessments of each patient served, which provides a comprehensive social database to identify psychosocial, social, and vocational needs and the appropriate treatment and services to be provided
• Develops and implements realistic and achievable social work treatment plans, as part of the interdisciplinary treatment plans that reflect an ability to effectively use a broad range of treatment modalities.
• Advocates on behalf of the Veteran to ensure that services and benefits are obtained in a timely manner and in keeping with the VA's goal for excellence in customer service.
• Manages and coordinates provision of the following services as appropriate: Activities of Daily Living (ADL); Personal Care Attendant (PCA); Nutritional Management; Prosthetic Appliances; Medical Supplies; Vocational Rehabilitation; Leisure and/or Avocational Interest; Peer Counseling for Families and/or Significant Others; Transportation and Finances; Home Evaluations; Housing Alternatives; and Identification, Development and Utilization of Community Resources.
• Makes home visits to assess the home environment when appropriate to ensure that services are provided that will enable the Veteran to live safely and independently.
• Must be able to provide supervision for licensure
• Performs other duties as assigned.

Benefits

• Recruitment Incentive (Sign-on Bonus): May be Authorized for highly qualified candidates.
• Permanent Change of Station (Relocation Assistance): May be Authorized for highly qualified candidates.
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administration of Human Resource Programs
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees