Social Worker III

TX-HHSC-DSHS-DFPS • San Antonio, TX

3d • Hybrid

About The Position

Works under the direction of the Clinical Manager for the Comprehensive Rehabilitation Services (CRS) Program. The Social Worker III performs work to support the mission, goals and values of HHSC and applies critical thinking skills and sound decision making. Work performed supports rehabilitation outcomes for individuals with traumatic brain injury (TBI) and/or spinal cord injury (SCI) utilizing a wraparound approach, person-centered planning and trauma informed care. Collects and analyze information to determine eligibility (e.g. medical, psychological, neuropsychological records, etc.), works collaboratively with the individual to develop a person-centered rehabilitation plan of supports designed to achieve the individuals identified goals. Provides case management, resource facilitation, continuous reassessment of the individual’s rehabilitation needs and discharge planning. Counsels the people CRS supports and their families, oversight of the treatment process with contractors to ensure timely, cost effective provision of services and individual progress toward achievement of their goals. Develops and maintains relations with community referral sources and stakeholders. Works collaboratively with staff, individuals/families to provide education, coaching, mentoring, identifies gaps in resources, and build upon strengths to assist the individual to function independently in the home and community. Applies best practices, uses available comparable benefits, and services to ensure effective use of public funds. Serves as the subject matter expert for TBI and SCI. Work is performed using HHS electronic case management system. Works independently, with minimal supervision and with latitude for the use of initiative and independent judgment. Performs other duties as assigned and attends work on a regular and predictable schedule in accordance with agency leave policy.

Requirements

• Graduation from an accredited four-year college or university with major coursework in social work, counseling or health and human services related field
• Two years of experience with providing case management, assessing needs, and developing treatment plans
• Experience working with individuals with traumatic brain injury, traumatic spinal cord injury or other disabilities

Nice To Haves

• Master’s degree in social work, counseling or health and human services related field
• Five years of experience in providing case management, assessing needs and developing treatment plans for individuals.
• Three years of experience working with individuals with traumatic brain injury, traumatic spinal cord injury or other disabilities
• Experience working in rehabilitation services and/or health and human services related field

Responsibilities

• Collect and analyze all information necessary to make an accurate eligibility decision (e.g. medical, psychological, school records, etc.), interview person with traumatic brain and/or spinal cord injury to complete a comprehensive assessment utilizing person centered practices and a trauma informed care approach to make accurate eligibility decisions.
• Develop and implement person-centered rehabilitation plans for people supported by CRS which identify the person’s short term and long-term goals and objectives regarding their rehabilitation, treatment and actions required to achieve the goals and objectives.
• Utilizing the wraparound model, coordinate and approve the purchase of goods, services and supports including rehabilitation, durable medical equipment and ancillary services. Provide oversight of the treatment process with staff and community providers to ensure timely, use of comparable benefits, cost effective provision of services and supports that aids in progress toward achievement of their identified goals. This includes collaborating with the treatment team, discussing their ongoing rehabilitation and other needs, assessing and reassessing the individual’s needs, support systems and community resources.
• Provides case management, resource facilitation and discharge planning to ensure continuity of care and all identified needs are addressed prior to case closure. A person’s discharge plan will identify how they will continue to receive needed supports, support systems, and community resources after case closure.
• Provides education, guidance, self-advocacy and support to persons with a traumatic brain and/or spinal cord injury and their families throughout their participation in the program. Provide technical assistance to providers and community providers regarding policies, procedures and the provision of services.
• Utilizes both written and verbal communication with a variety of internal and external stakeholders to maintain a positive working relationship and ensure a cohesive link in the service delivery system. Documents all case related actions and communication in the electronic case management system. Consults with supervisor on a regular basis to communicate case related issues/needs.
• Responds to inquiries from HHSC staff, service providers, other state agencies and the general public regarding programs, adhering to administrative regulations, policies, and procedures. Provide technical assistance to staff and community providers to ensure implementation of policies and procedures. Participates in program policy and procedure development, contract monitoring, program evaluation, and budget planning.
• Serves as a subject matter expert on traumatic brain injury and traumatic spinal cord injury to internal and external stakeholders, person’s supported, and their families. Maintain a working knowledge of community resources and make referrals as necessary to ensure appropriate use of state funds.
• Performs other duties as assigned to support the Comprehensive Rehabilitation Services program’s mission and goals.

Benefits

• Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees